Risk Analytics Analyst II (Remote)

About Blackhawk Network:

Blackhawk Network (BHN) is the leader in global branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections. BHN's portfolio includes: Gift Card & eGift products, promotions and distribution that grow revenue faster; Rewards & Incentives that build loyalty and acquisition and are integrated into today's leading platforms; and Payments that enable businesses and customers to access and disburse funds in convenient and innovative ways. BHN's network spans across the globe with over 400,000 consumer touchpoints. Learn more at BHN.com.

This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota.

Overview:

Blackhawk Network is looking for an enthusiastic, team-oriented individual to join our Risk Audit Team.

Blackhawk Network is changing the world of gifting by making it possible to send a personalized eGift Card from any device, anywhere, anytime, with the best customer experience possible. More than 600 brands partner with us including Uber, Starbucks, Nordstrom, Delta, Best Buy, and The Home Depot.

The online gift card space is a high-risk segment that attracts malicious actors, each looking to defraud legitimate consumers. Gift Cards are also a highly desirable option for consumers to buy gifts for friends and family or to capitalize on great promotional offers. BHN Risk Services provides best-in-class fraud prevention. We are committed to approving every good order, while preventing fraud from occurring on our platform. We are team driven and driven to succeed in this essential responsibility.

Responsibilities:

Primary Duties:

• Discover, recognize, and audit for patterns of fraudulent activity on orders that have been decisioned.
• Analyze data to uncover emergent fraud and provide detailed exposition on fraud methodologies.
• Provide feedback for constant process improvement and awareness of current trends.

Qualifications:

Skills and Experience:

• Strong analytical and decision-making skills.
• Exceptional attention to detail and organization skills.
• Experience in volume driven and time sensitive work environments.
• Proficiency using the internet search tools and social media platforms.
• Extensive experience/knowledge with Microsoft Excel, My SQL.
• Fluency in data analysis and presentation.

Qualifications:

• College degree (B.S./B.A.) or work experience equivalent in the financial industries or Risk services, at least 4 years.
• Investigations / analysis background a plus
• Very knowledgeable in MS Office applications
• Familiarity with SQL, ability to generate and provide analysis of reporting.
• Very strong attention to detail
• Ability to communicate well in writing and on various internal company chat channels.
• Ability to work remotely and as a part of a remote team.

Risk Analysts who excel in this role:

• Demonstrate the ability to make connections that clarify information and produce insights.
• Are able to work with and analyze data sets to establish trends.
• Can recognize patterns and use information to establish fraud trends.
• Are creative thinkers who can approach each order contingently.
• Look to learn and teach in every collaboration.
• Are comfortable running multiple software solutions concurrently.
• Exhibit's confidence to make independent decisions based on analytical results.
• Can work independently, but also thrives in a team-oriented environment.

Employer will conduct background check.

Benefits:

Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $55,440.00 to $72,000.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2023, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

EEO Statement:

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other "Fair Chance" laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia's ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.