Risk and Controls Operations Team Lead

Texas Capital is looking for a Risk and Controls Operations Team Lead to join the First Line of Defense (1LOD) Business Controls Office. The Risk and Controls Operations Team Lead will be directly responsible for maintaining the enterprise-wide operational risk and control self-assessment (RCSA) program while coordinating with the LOBs and other subject matter experts.

This team is in a build-out mode. This is a brand-new team where you’d be able to come in day 1 and drive change.

Control Office

The Control Office within Texas Capital’s 1LOD is responsible for delivering a more consistent approach to business operations across the company, strengthening the company’s risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The Control Office is a centralized team within the 1LOD that is jointly responsible for delivery of a more consistent approach to business operations across Texas Capital. 

This role will be responsible for supporting the Investment Bank division, Corporate Banking division and the Private Wealth division.

The Control Office will also work cross-functionally with several teams within Texas Capital dedicated to strengthening the company’s risk and control infrastructure including but not limited to Audit, Enterprise Risk Management, Operational Risk, Legal, and Compliance.

Role Responsibilities:

• Maintain the operational RCSA process across 1LOD.
• Provide ongoing support for the risk assessment methodology, design and provide risk reports, and communication to LOB stakeholders throughout the Bank.
• Provide guidance to LOBs and other stakeholders on RCSA practices.
• Remain knowledgeable about the operational risks in the functional areas across the bank, including areas of cross organizational risk.
• Support LOBs in assessing operational risks and controls.
• Gather, analyze, and interpret operational risk management data at a macro level.
• Facilitate meetings with various LOBs and the risk organization to review and challenge the RCSA.
• Manage testing of controls including preparation of test scripts, gathering of evidence, reviewing evidence and test results and opening of issues.
• Partner with LOBs to track and remediate issues that are identified during testing.
• Act as a SME to review and advise on procedures.
• Document and maintain process flows and mapping of the controls.
• Manage various resources to ensure delivery of required RCSA’s, process flows, procedures, testing and issues.
• Assist in the development of reports on risk results for the integrated risk reports and other reporting needs.
• Other duties as assigned.

RCSA are completed by the 1LOD by mapping core business processes and using them to identify the significant risks. The level of inherent risks is assessed, and associated controls are identified, assessed, and tested to determine whether the risks are appropriately managed. The process often involves facilitated workshops run by the Business Control Office. The facilitator must be able to keep the discussion and analysis appropriately focused on risk identification and guide the participants in assessing the identified risks.

Team Leadership

• Ensure ongoing mentoring, training and development across the team.
• Set and deliver against tactical priorities that align with business objectives.
• Drive a collaborative culture with all other functional areas that Business Control Office interfaces with, including operations, risk, audit, sales partners, LOB executives, technical teams, and other areas.

Required Qualifications

• BA or BS degree plus 3-5 years in operational risk management or related role.
• Requires a strong understanding of Investment banking risk techniques.
• Ability to analyze risk trends at a macro level, identifying signs of changing risk levels and/or symptoms of process control breakdowns.
• Must be comfortable in providing leadership and guidance on risk management to senior level managers.
• Solid understanding of financial institution processes, products, and risks.
• Strong written and verbal communication skills.
• Strong skills in:
  • MS Excel
  • MS Word
  • MS Visio

Other Desired Qualifications

• Proven ability to proactively solve problems and develop strategic recommendations with objectives rationale in a global financial institution (or similar)
• Ability to perform effectively in an ever-evolving environment and successfully address multiple, high-priority matters.
• Experience with Control, Legal, Audit and Regulatory requirements.
• Strong organization and facilitation skills.
• Exceptional communication and influencing skills.
• Exceptional writing skills.
• Extreme attention to detail and ability to understand risks and integration/interdependency of risks.
• Ability to collaborate with key stakeholders to achieve common ground and resolve obstacles to success.

Desired Skills:

• Business knowledge - ability to understand the business / knowledge of regulation surrounding Investment banking, Corporate banking and Private Wealth banking.
• Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Networking - strong interpersonal skills; strong collaboration and relationship building skills
• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Decision Making/Judgement - moderate level of independent decision-making using sound judgement
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
  • Understanding root cause / identifying control breaks
  • Developing timely and sustainable solutions
  • Analyze metrics for emerging risk
• Implementation skills
  • Writing Risk and Control Assessments
  • Writing Test Scripts and Reviewing Results
  • Writing and Reviewing Action Plans
  • Reviewing and writing Procedures and Process Flows

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.