Risk Management Analyst
Job Description
Risk Management Analyst
Description
Risk Management Analyst
This position is responsible for the investigation and resolution of claims and/or litigation involving property damage and personal injury. This position will be located within Alabama Power's Birmingham Division but will provide support in both the Birmingham Division and the Eastern Division, as well as other geographic areas of the Company as needed. Applicants with previous experience in insurance, claims, litigation, and/or related fields are encouraged to apply.
MAJOR JOB RESPONSIBILITIES:
- Duties include conducting/assisting with related investigations, negotiating/settling property damage and personal injury claims while maintaining a high degree of customer satisfaction
- Serve as Company representative/witness in depositions, mediation, and trials
- The candidate must be dependable, cooperative, have the ability to multi-task, and react positively to rapidly changing priorities and job assignments
- Assist our Public Safety Awareness team with community events as needed
- Candidate must be available for a rotational 24-hour call out for the purposes of investigating accidents.
Job Experience and Education
- B.S degree in Business or related field preferred or equivalent work experience in a related field
- Graduate degree is a plus
- Prior experience in investigative and interview techniques, photography, and preservation of evidence skills are a plus
- Experience and/or knowledge relative to electrical systems operation a plus
- Candidate must demonstrate above average oral and written communication skills, excellent customer relation, and interpersonal skills
- Demonstrated analytical and problem-solving skills
- Ability to manage numerous projects simultaneously from beginning through completion with little or no direction
- Must be proficient in Microsoft Office Applications and possess above average computer skills
- Ability to maintain confidentiality of sensitive information and be able to effectively communicate with all levels of management and society in a professional manner
- Experience with customer complaints and resolutions
- Working knowledge of the law (tort, contract, statutory, common and civil) is desirable
- Candidate must exhibit "Our Values" and model: Unquestionable Trust, Superior Performance, and Total Commitment
- Candidate must also demonstrate a high level of availability, personal responsibility, initiative, interpersonal skills and be a team player
- The successful candidate will be located within Alabama Power's Birmingham Division and will report to this location at least three days a week. Please note, this is subject to change.
Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Legal & Compliance
Job Type: Standard
Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham
Operating Company: Alabama Power Company
Other Locations: Alabama-Metro Birmingham/Eastern AL-Birmingham
Job Type: Standard
Travel (Up to): Yes, 25 % of the Time
Work Location(s):
APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)
600 North 18th Street
Birmingham, 35203
Req ID: APC2007875
Date Posted
02/21/2023
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