Risk Management Specialist

About Cast & Crew 
We grew from a modest small business in 1976 to be the premiere provider of entertainment technology and solutions, staying true to our mission of modernizing content production and leading the digital transformation within the industry. Our cloud-based solutions and industry expertise help streamline the entire production lifecycle and have revolutionized how content is made. We now have a global workforce across a host of storied brands, spanning all areas of produced and live entertainment, from film, television, streaming, to advertising, live events, and short-form. 

​​Risk Management Specialist​ 

​​Regular Full-Time​ 

Position Overview 

Under the direct supervision of the Manager, Risk Management, the Risk Management Specialist provides administrative support to the Risk Management department acting as the initial touchpoint for both internal and external requests. The Risk Management Specialist is responsible for managing and assigning departmental e-mail traffic through the e-mail ticketing system. Additionally, the Risk Management Specialist prepares workers’ compensation Certificates of Insurance (COIs) and new client workers’ compensation informational e-mails.  The Risk Management Specialist interacts with both internal and external stakeholders, including clients, injured workers, claims adjusters, and medical facilities. 

Core Responsibilities 

• Open mail, both physical and electronic, and distribute appropriately which may include scanning and electronic filing. 
• Screen and transfer departmental phone calls to appropriate team members, including monitoring the department voicemail box and forwarding voice messages through the e-mail ticketing system.  
• Issue Workers’ Compensation Certificates of Insurance (COI) working with insurance broker representative on complex certificate requests.  
• Provide new clients with workers’ compensation packets upon setup of projects. 
• Monitor and manage Showbiz Studio Work Comp department workflows for new client setups, including assigning subtasks to relevant team members for exception reasons (client insurance certificate issues, hazardous activities, foreign work comp, other exceptions). 
• Provide support to claims intake team members during high volume times by entering new claims into the Risk Management Information System (RMIS).  
• Other related duties as assigned.  

Key Qualifications 

• GED or equivalent required; 4-year degree preferred.  
• Proven experience as an office clerk or other clerical position required.  
• Previous insurance experience is a plus.  
• PC literacy required, includes proficiency in Microsoft Office products preferred.
• Possesses excellent communication skills, both oral and written, and interpersonal skills, with the ability to work in a collaborative team environment.
• Possesses excellent prioritization and time management skills.  
• Excellent organizational skills and ability to multi-task.