Risk Management Specialist

Risk Management Specialist

SFM - The Work Comp Experts

Work somewhere you love

Join SFM, where your voice matters and your potential thrives in a supportive and dynamic work environment. As a company that values your opinions and empowers you to achieve your goals, SFM offers the best of both worlds - the camaraderie and influence of a small team, combined with the advantages and perks of a larger organization. We prioritize work-life balance and are dedicated to creating an exceptional workplace where motivated employees like you are our greatest asset. Explore our comprehensive benefits package tailored to support your work-life journey with ease.

Our benefits include:

• Affordable Medical, Dental, Vision Insurance, HSA, FSA
• Traditional and Roth 401(k) plans with company match
• Company contributions to help pay off student loans
• Monthly home internet allowance
• Free life insurance, STD & LTD
• Opportunities for annual gainshare bonus
• Pet insurance
• Generous PTO
• 9 paid holidays
• Paid parental leave
• Annual company-wide volunteer day
• Adoption financial assistance

Visit our careers page to learn more about working at SFM

The role:

We are seeking a Risk Management Specialist who will serve as a top risk management consultant for our large/complex WC accounts in various industry sectors. As the subject matter expert (SME) on Loss Control Safety & Health services, you will play a crucial role in enhancing employee safety, minimizing losses, and providing guidance to policyholders in developing effective loss control and safety programs. This position involves active collaboration within a multi-functional team, where you will also lead and mentor others in workplace loss prevention.

What You'll Do:

• Establishes full-range service plans through complex assessment of management controls, physical operations, and loss history. Works with medium-sized premium policyholders and large account policyholders. Develops specific strategies to minimize loss potentials and recommends positive changes and improvements to policyholder's management. Prepares report for policyholders outlining present and most likely future loss potentials and other noteworthy items on a timely basis.
• Observes, evaluates and monitors complex health and environmental exposures. Determines salient claims exposures by using necessary testing equipment. Summarizes results and outlines specific degrees of exposure and risk involved.
• Provides ergonomic education, training, development and evaluations for policyholders in order to prevent repetitive trauma-type injuries.
• Consults, advises, and persuades policyholders on ways and means to eliminate or minimize their exposure to hazards by measuring reduced claim potentials and reductions in current claims and bringing the issues to satisfactory completion.
• Interprets and applies common safety and health standards to the work place and applies ANSI, OSHA standards and regulations and non-regulatory standards. Ensures that reports and letters indicate the risk factors that are to be addressed for the policyholder. Educates the policyholder on current standards and loss control exposures.
• Provides training or training assistance to policyholders and addresses loss potential from a regulatory standpoint and/or from potential claims generation. Acts as a resource on various loss prevention topics.
• Trains and mentors team members and provides the team and technical leader with objective, constructive feedback regarding work performance and effectiveness with policyholders and agents. Maintains appropriate interactions with persons both within the organization and externally.

Business Operations

• Regularly interacts with team members, policyholders and agents to achieve individual and team goals. Leads and mentors less experienced business partners concerning loss prevention in the work place. Follows company best practices. Willingness to assist technical leader when needed, and may assume some technical leadership duties as required.
• Professionally works with other team members to best serve all customers of the team. This includes, but is not limited to, covering for other team members when they are absent, being respectful of others, and the ability to successfully resolve conflict. Constructively works with team members and others in the company when service and business improvement opportunities are identified.
• Provides first-class customer service to all customers and complies with customer service standards. Responds promptly to resolve complaints or problems. Adheres to partnership agreements represented by the various business services areas when applicable. Maintains appropriate interactions with persons internally and externally.
• Completes reports and administrative responsibilities which may include assisting the team and technical leader in scheduling special assignments, developing training material, conducting in-house training, etc. Completes reports, activity logs, expense reports, and other required documentation in an accurate and readable form and in a timely basis.
• Processes survey reports, post-service letters and other applicable documentation through SlapShot, to include forwarding post-service letters to the policyholder contact, agent and applicable internal team members.

What We'll Love About You:

Education and Experience

• Bachelor's degree in safety, risk management or science preferred. Direct safety field experience can be substituted for a four-year degree.
• Six plus years' experience working in a safety-related field (manufacturing or construction setting) or working with an insurance company.
• Master's degree in safety, risk management or science preferred.
• CSP, CRM or similar insurance designation.

Knowledge and Skills

• Extensive knowledge of applicable state and federal regulations related to workers' compensation insurance, safety and OSHA.
• Ability to operate sound dosimeter and force meter.
• Strong verbal and written skills.
• Excellent customer service and presentation skills.
• Proficient in MS Office software applications (Excel, Word, etc.).
• Excellent organizational and time management skills and proven ability to handle multiple priorities and deadlines.
• Ability to follow directions and understand and adhere to team procedures and company best practices.
• Demonstrates positive teaming skills and adept at resolving conflict.
• Valid driver's license and acceptable driving record.
• Flexibility in scheduling to accommodate customer's needs, which may require overnight stays.
• Able to work in a self-directed team environment.

Work Environment and Physical Demands

Most work is performed outside of a standard office environment, but work will take place in a semi paperless environment, using standard office equipment such as computers, phones, photocopies; may require being stationary at variable periods of time or physical movement. While performing the duties of this job, the employee is regularly required to talk or hear, and maintain concentration and focus. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, Occasional lifting (approximately 25 to 35 pounds). Ability to walk, climb stairs and climb ladders, bend stoop and crouch and wear personal protective equipment on policyholder sites as needed. Regularly exposed to different work environments which includes, but is not limited to dusty, noisy, cold, hot, agricultural environments and a variety of weather conditions. Travel as needed. Regular attendance is required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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