Risk Program Analyst MPAD
Job Description
RISK PROGRAM ANALYST MPAD
WHAT IS THE OPPORTUNITY?
The Risk Program Analyst for MPAD works with Business Units across Marketing, Product, and Digital Channels (MPAD) to support the execution, operation, and ongoing maintenance of the division's Risk & Compliance Program.
Marketing Product and Digital Division
As a member of our Marketing, Product and Digital team, you will have an exceptional opportunity to help grow your career while driving change across many facets of the business. The team is passionately focused on building our brand, supporting banking products and finding innovative ways to engage and retain clients.
As a member of our Marketing, Product and Digital team, you will have an exceptional opportunity to help grow your career while driving change across many facets of the business. The team is passionately focused on building our brand, supporting banking products and finding innovative ways to engage and retain clients.
WHAT WILL YOU DO?
- Responsible for promoting risk awareness across the Division
- Stays abreast on reporting standards, department reporting requirements, and bank system changes/enhancements
- Operates as a point of contact for the division by responding to internal inquiries regarding policies, procedures and regulatory requirements
- Researches a wide variety of topics and issues including emerging risks & trends, and risk management best practices
- Works collaboratively within the risk team to complete risk management and measurement activities
- Performs day to day execution of risk related activities across area(s) of specialization
- Provides documentation for Audits/Exams and other reviews as needed
- ADDENDUM FOR DATA RISK
- Performs root cause analyses on identified data related risk events to recommend improvements to prevent these risk events from re-occurring in future
- Documents remediation plans and track through completion to address any caps in the mitigating measures identified
- Supports risk and control assessments across assigned technology and data domains
- Supports the adoption of key data related policies and standards relevant to MPAD
- Investigates data trends and identify risk mitigation strategies
- Stays current on industry best-practices and regulatory expectations, rules, and changes
- ADDENDUM FOR PRODUCT DISCLOSURES
- The Disclosure Management and Client Success Specialist supports the Product Management function and develops, manages and owns programs that support corporate defined strategies and initiatives that align with the division’s Risk and Compliance Program.
- This role will play a critical role in defining and enhancing how product disclosures are managed and communicated to clients.
- Responsibilities include, but are not limited to, developing and maintaining a robust disclosure management system to ensure all product disclosures are accurate and comply with regulatory guidelines, as well as writing and executing communications to notify clients of any changes impacting their accounts and banking relationship.
- This role will be key in ensuring that the Bank not only has appropriate oversight of disclosures and client communication, but that we optimize the client experience and understanding of products and services.
- Develops and implements a system and process to effectively manage disclosures, including regular reviews to ensure accuracy and relevance.
- Maintains the inventory of all disclosure materials for designated products and services.
- Ensures all client disclosures are accurate and comply with all pursuant regulatory guidelines.
- Collaborates with product managers, operations/fulfillment, legal and compliance partners to create, review, update and implement disclosure materials based on product and regulatory requirements.
- Operates as a point of contact for the department by responding to internal inquiries regarding disclosures and communications.
- Writes and manages execution of client-facing communications to ensure clients are notified of product changes appropriately and that regulatory requirements are met.
- Provides regular analysis and reporting on disclosure maintenance and related client communications.
- Evaluates and executes on opportunities to redesign and streamline disclosure materials.
- Evaluates and executes on opportunities to improve client onboarding and servicing.
- Completes ad hoc responsibilities and projects as requested.
WHAT DO YOU NEED TO SUCCEED
Must-Have*
- Bachelor's Degree or equivalent work experience
- Minimum 4 years of financial services or an equivalent, regulated industry experience
- Minimum 4 years in compliance or risk management
- Minimum 2 years of experience managing medium to large projects
Skills and Knowledge
- Proficiency in MS Office, Project, and SharePoint
- Demonstrated experience with regulations impacting consumer banking and/or business unit functions preferred
- Demonstrated strong and sound decision making abilities about compliance risks and recommended corrective action.
- Demonstrated ability to think critically and facilitate change through collaborative efforts. Strong interpersonal, verbal, and written communication skills.
Compensation
Starting base salary: $37.96 - $60.64 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
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Date Posted
02/02/2023
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