Risk Specialist, Senior

Risk Specialist, Senior

North - Remote

Let’s go North, together. 

Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions

The Risk Specialist Senior monitors merchant accounts and identifies high risk merchant behavior. The ideal candidate is a highly analytical person that enjoys investigation and problem solving. 

This is a remote position. Please note the work schedule.

Afternoon schedule - 4 day week/10 hour days / 1 pm - 12 am ET with a monthly rotation: Sun-Weds one month and then Weds - Sat the next month.

What you'll do:

• Analyze and investigate transactional activities and merchant behavior, and analyze detection reports that monitor suspicious activity.
• Prepare and provide well-documented case investigations, to include cause & effect analysis and complete comprehensive Suspicious Activity Reports when applicable.
• Interact with other ERM teams on developing fraud prevention strategy, and conduct analysis and research of merchant demographics and account activity.
• Monitor numerous real-time queues and review high-risk transactions from various points-of-sales requiring demonstrated decision making skills.
• Research and maintain proficiency in tools, techniques, and trends in computer and network vulnerabilities, data hiding, and encryption via a third party monitoring portal.
• Calculate chargeback and return rate ratios in accordance with card brand monitoring requirements on each account being reviewed and audited
• Conduct validation testing for various departmental risk processes and technological upgrades.

What we need from you:

• High School diploma with a minimum three (3) years of college coursework or related education/experience.
• Minimum three (3) years audit/fraud analytics experience.
• Practical knowledge of patterns, and causes of fraud and prevention with the ability to make critical business decisions based upon the review process.
• Logical thinking and problem-solving skills with common sense to approach investigations to mitigate fraud opportunities.
• Flexibility to adapt and able to manage multiple assignments while working independently.
• Demonstrated organizational, and analytical skills.
• Strong internet research, Google Office, and overall computer skills.

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage

• Paid Time Off

• 401(k) + Match

• Mental Health Support & Well-Being Program

• Paid Maternity & Paternity Leave

• Education Assistance

• Company-funded Lifestyle Spending Account

Hourly Pay Range: $16-$26

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your pay expectations and our full total rewards offerings throughout the interview process.

Who we are: 

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. 

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North, and our family of companies, visit our website: north.com