Roster Analyst (Remote)

Thank you for considering a career at Bon Secours Mercy Health!

Summary

The Roster Analyst will serve a key role within Advantus Health Partners' (AHP) operations. This role will engage with various stakeholders across the organization and manage the GPO roster for our clients. This individual will ensure the accurate and timely coordination and rostering process for new members joining AHP, along with any changes to existing locations.

Essential Job Functions

• Manage AHP's member roster database in collaboration with both internal and external stakeholders
• Coordinate with new members to obtain all required information for onboarding
• Update, maintain, and communicate all membership changes appropriately to applicable stakeholders
• Serve as customer-service liaison to AHP members and stakeholders
• Collaborate with suppliers to ensure they have the required information to manage contract connectivity to members

• Work with member leadership, site leadership, and suppliers to effectively link contract pricing and tiers

• Work with suppliers to ensure their membership lists reflect accurate AHP member data

• Ensure rostering process and data consistency is maintained

• Research and resolve membership questions from suppliers, members, program managers, and other stakeholders

• Perform ad hoc reporting requests for AHP and its members

Education

Bachelor's degree in Business, healthcare, or related field (required)

Work Experience

1 to 3 years of customer service experience (required)

Project management experience (preferred)

Healthcare / Group Purchasing Organization (GPO) experience (preferred)

Training

Microsoft Excel (required)

Other Database tools (preferred)

Skills

Hard/Tech/Clinical Skills:

Database management (create and manage roster database)

Data Entry

Experience using Microsoft Excel and other software programs

Analytical skills

Knowledge of healthcare GPOs

Collaborate with suppliers, members, and AHP stakeholders

Soft/Interpersonal Skills:

Attention to detail

Team player

Collaboration

Strong Communication

Critical thinking

Customer Service

Active listening

Relationship building

Time management

Ability to perform under pressure

Adaptability

Bon Secours Mercy Health is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:
40

Work Shift:
Days/Afternoons (United States of America)

Department:
SS Supply Chain - GPO

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].