SA - Sales Account Manager (Forex/Trading) South Africa

We are looking for a qualified Sales account manager to join our team in South Africa. You will be responsible for developing relationships with customers and overseeing sales.

As a Sales account manager, you should work to satisfy customers' needs and requests and respond to their queries on time and aspire to deliver a positive customer experience through the onboarding journey should be able to grow our business by building successful, long-term client relationships.

Your primary responsibilities, but not limited to: 

• Preside over a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients 
• Assist clients through onboarding process
• Facilitate client onboarding issues with relevant departments
• Generate new business using existing and potential customer networks 
• Report on the status of accounts and transactions 
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts) 
• Indicate actions to improve sales performance and identify opportunities for growth 
• Using an existing network of industry contacts to generate new business 

Onboard, find, guide, help navigate

• Proven work experience as a Sales account manager or Sales account executive 
• Hands on experience in sales and an ability to deliver excellent customer experience 
• Knowledge of CRM software and MS Office (MS Excel in particular) 
• Understanding of sales performance metrics 
• Excellent communication and negotiation skills 
• An ability to deliver projects and answer inquiries on time 
• Business acumen with a problem-solving attitude 

To be shared during interview sessions