Sales Account Coordinator

As a member of the Sales Operations Team at OnLogic, you will be working hand in hand with the Account Management Team to provide sales support, onboard new customers and coordinate services as requested. You thrive in a fast-paced environment while managing multiple priorities and delivering excellent communication to both internal and external customers. You have exceptional attention to detail and unrivaled organizational and customer service skills.

On an average day, you'll

• Prepare sales documents including quotes, vendor set up questionnaires, and other customer-facing documentation.
• Process customer orders and determine lead times within OnLogic's ERP in a timely and efficient manner.
• Manage orders and coordinate services throughout the sales cycle consistent with customer and company expectations.
• Interface with customers via email, video and phone to relay order updates, request information or to coordinate meetings as necessary.
• Work effectively with OnLogic's technical, business, and procurement decision makers.
• Engage directly with our customers and coordinate internal activities with OnLogic's Engineering, Product Management, Supply Chain, and other cross-functional teams to support the customer onboarding process.

The team you will be joining:

• Sales: Our sales team is made up of a range of highly-impactful roles, with opportunities to demonstrate great sales leadership and customer service at every stage of the sales cycle! Our sales roles include:

• Account Executives: Focus on winning our largest new opportunities with global technology leaders.
• Account Managers: Manage and grow our most important customer relationships.
• Customer Success Team: Manage and grow our sustainable customer base.
• Technical Sales: Field and qualify global technology innovators who are looking for a true consultative partner to provide solutions.
• Sales Engineering: Experts in assessing customer needs and providing the best possible solution - every time.
• Sales Operations: Process driven leaders who optimize our workflows and data driven approach in a rapidly scaling organization.

Learn more about Life at OnLogic

Requirements

• Bachelor's degree or prior sales support or customer service experience, or work in a technical environment
• Entrepreneurial-minded with a strong sense of individual accountability and desire to be part of a rapidly growing business
• Demonstrated ability to thrive in a fast-paced work environment with shifting priorities
• Project management skills are a plus
• Professional and upbeat telephone voice

Who we are looking for:

• Detail-oriented who learns new processes quickly and efficiently
• A task-driven individual with excellent written and verbal communication skills
• A strong active listener with the ability to hold themselves and others accountable
• Thrives in a fast-paced and goal-oriented team environment
• Has a natural curiosity and self-motivator to strategically and creatively solve problems

Who we are:OnLogic is growing, and we want to give you the same opportunity to grow in your career! We design and manufacture specialized computers and hardware solutions for companies all over the world, helping them to make the seemingly impossible possible. Our computers are designed to work where others would fail, and it's our vision to be the first choice in industrial computing. To make that vision a reality, we've built a team of ambitious problem solvers, guided by the company's core values of Open, Fair, Innovative and Independent. We have an open office, open salaries and strive to be fair and transparent in our decision making. We encourage input and feedback from every member of our team and look to improve ourselves and our business every single day.

OnLogic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To learn more about our values, our mission and what it's like to work at OnLogic, visit www.onlogic.com/careers.

Benefits

The salary range for this role is $52,000 to $56,000. We determine final compensation based on discussions with applicants and their experience in similar roles.

• A competitive Salary based upon your experience and the requirements of the role
• A comprehensive Benefits package
• 401k Plan with 3% Employer Contribution
• An Annual Profit Share Bonus
• Paid Maternity & Paternity Leave, and Short & Long Term Disability
• Opportunity to Participate in our Employee Stock Purchase Plan
• A personal development plan created to help you (and us) grow

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