Sales Account Coordinator, Voluntary Benefits

The Opportunity

As a Sales Account Coordinator supporting Worksite Voluntary Benefits, you are responsible for sales administration as well as maintaining client relationships, all while building upon your worksite insurance product knowledge. You will have a strong desire to learn, practice and apply new skills through partnering with talented, experienced sales professionals.

The Impact

The Sales Account Coordinator will provide pre-sale technical product support to clients (e.g. Benefit Brokers, Benefit Consultants, Agents and advisors) including information on product benefits, historical and current performance results , positioning , and procedural processes.

Key Responsibilities Include:

• Provide administrative and operational sales support including working with cross functional support teams to resolve issues affecting timely quote/proposal submissions
• Answer calls from producers
• Provide sales-oriented information, illustrations, and back-office support
• Inform producers and sales entities about ongoing products and communications
• Partner with External Wholesaler to develop effective business sales plans and determine action to deliver them, including contributing to the design of "point of sale" presentations , following up on open opportunities and not in good order documents
• Analyze competitor data and provide clients with competition and positioning support
• Become proficient with and effectively utilize Salesforce and other identified systems/tools.

The Minimum Qualifications

• HS Diploma or equivalent
• 3+ years experience in the financial services or insurance industry
• 6+ months experience with life and health insurance products
• 1+ year experience with Microsoft products; specifically Excel

The Ideal Qualifications

• Bachelor's Degree
• 2+ Years experience with supplemental health products, including group critical illness and accident plans
• 3+ years' sales or sales support experience in the financial services or insurance industry
• 2+ years' experience with group and worksite insurance products, practices, trends and information affecting the business and organization
• Presentation skills - effectively conveys information in a clear and professional manner to internal and/or external individuals/groups
• Ability to effectively communicate and negotiate with others to reach mutually beneficial solutions with both internal and external individual/groups; settles differences equitability
• Experience working with Benefits Brokers/Consultants
• Experience with Salesforce
• Ability to work a flexible schedule to potentially support the west coast

Salary Range

• 65k - 70K base range plus sales-based incentive opportunity resulting in a total target compensation package of 92-97K

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Specialized Service Team
• Focused one-on-one meetings with your manager
• Access to mentorship opportunities
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-CR41
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
EEO Statement (Opens in new window)
MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.