Sales Account Director

At Brooks, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

All we accomplish is grounded in our core values of World Class, Empowered, Accountable, Respectful, Engaged.

Sales Account Director

Job Description

Position Summary

The Sales Account Director will report directly to the Director of End User Sales. The position will be based in Oregon or Arizona.

What you'll do:

• Creates detailed strategies (including objectives and action plans) for specific sales opportunities and overall account to deliver our value message and increase revenues while maintaining corporate margin objectives.
• Develops and manages the customer total relationship, including executive interaction, technical interaction, marketing interaction, service interaction.
• Arranges technical presentations at customer locations and supports customer visits to Brooks' Development and Manufacturing centers.
• Maintains knowledge of current developments in state-of-the-art products from Brooks and competitive firms. Maintains presentation on competitive offerings.
• Negotiation leadership and manages contracts and associated amendments.
• Manages the forecast (Excel / SharePoint) on a weekly basis with rolling six month forecast.
• Must be a pro-active person with the ability to identify any potential issues before they arise.
• Be knowledgeable of the different drivers and/or challenges in the semiconductor industry.
• Able to complete critical projects even if challenged with limited support.
• Put together key updates and documents/distributes critical meeting minutes.
• Create detailed action lists and follows up on open issues until complete.
• Works with factory personnel to quickly resolve issues as an escalation point and provide feedback to customer.
• Ensures quotes are generated as needed and enter into forecast plan as applicable, as well as monitoring receivables and negotiates collection difficulties when required
• Supports and manages clean order bookings.
• Handles service and sales related customer relation problems and maintains customer confidence and satisfaction.
• Work with team to manage customer build configurations, product change notices and any engineering changes required.
• Weekly conference calls with customers that accommodate different time zones of customers and key internal stakeholders.
• Track and ensure key shipments are well understood, and roadblocks are cleared.
• Travel: As necessary to ensure success of critical projects. Primary travel would be to key customer sites throughout the globe

What you'll bring:

Experience

• Bachelor's degree - preferably in a technical discipline
• 5+ years of successful sales/marketing/business experience in the Semiconductor Industry, preferably sales to Semiconductor Manufacturing Fabs
• Established relationships within the semiconductor and/or adjacent market preferably at End User Semi Fabs
• Willingness to travel within the USA and work in a global team of professionals
• Demonstrated strong understanding of customer and market dynamics and future trends
• You must have demonstrated success in driving best of class customer satisfaction as seen through the customer's eyes.
• The successful individual will consistently exceed revenue targets, maintain or increase margins, and demonstrate the ability to thrive in an aggressive and 'must win' company environment.

General Characteristics

• Self-driven with a Business Development mentality and ability to articulate and manage an organization at a strategic level to achieve business development goals
• Well organized with a sense of urgency
• Strong communication, negotiation & presentation skills
• Relationship builder, but be thick skinned
• Problem solver / strategist with technical competence
• Flexible, positive attitude with a win-win orientation

EOE M/F/Disabled/VET

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If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at [email protected] for assistance.

Brooks Automation is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.