Sales Administration

Job Description

Who we are:

Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.

We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2023, Brady employed approximately 5,600 people worldwide. Our fiscal 2023 sales were approximately $1.33 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com.

Why work at Brady:

A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

What we need:

To support the inside and outside Construction Sales team in achieving monthly sales targets and KPIs by taking on the following list of tasks. This role is of utmost importance to limit the number of non-selling activities completed by the Construction Territory Managers on a daily basis, while also maintaining the team's ability to provide an excellent customer experience, and top notch Contractor Services to our clients.

What you'll be doing:

• Facilitating Order Expedites with Manufacturing and Distribution teams.
• Order follow ups, providing tracking information delivery expectations to customers.
• Communicating with outside vendors regarding lead times, expedite options, shipping/delivery requirements.
• Processing credit/return/replacement documents as needed.
• Handling complications with orders as they arise (working with Operations teams to prioritize orders as needed to meet customer expectations/deadlines).
• Liaison between Operations and Sales - attend production meetings and keep teams informed of any information regarding backlog, machine/cell issues, etc.
• Maintain Large Value Order tracker to keep Sales and Operations informed and on schedule with large opportunities/orders with special requirements/services.
• Facilitate SIC code account changes in SAP and SalesForce, as well as maintain google doc for future reassignments.
• Review for accuracy and release all Construction High Value Orders.
• Facilitate and maintain processes for Orders requiring Special Packaging service.
• Review all Bid Opportunities and process bid documentation to return to customer.
• Assist Construction Order Entry team as needed.
• Cover/assist with Construction Sales Support II tasks as needed.

What you'll need to be successful:

• Experience as sales support, customer service, or a similar role
• Experience in a sales environment
• Be able to interpret sales metrics and be goal-oriented
• Understanding of sales process
• Sense of ownership of your performance and its impact on company's success
• Critical thinker and problem-solving skills
• Good time-management and multitasking skills
• Great interpersonal and communication skills

Benefits:

• Complete insurance coverage starting on first day of employment - medical, dental, vision, life
• 401(k) with company match
• Tuition reimbursement
• Commission opportunity
• Vacation and Holiday pay

Hiring Range:

• $18.50 - $22.50/hr. plus commission