Sales Administrative Assistant

Job Description

About Us:
Octopart is part of the Nexar Business Unit inside Altium LTD. It is the data platform for electronic components and industrial products. We live at
the center of electronic design and our people are the heart of Octopart. Our team’s passion and dedication powers everything we do. No, really.
That might sound like typical corporate jargon, but we genuinely love what we do here at Octopart and we think you will, too.
Octopart’s mission is to equip the rapidly growing population of electrical engineers, buyers, and makers with everything they need to make
decisions about electronic parts. From a sophisticated search algorithm that helps them quickly find the right part, to comprehensive data as a
product that gives them confidence in selecting a part for their project, and our GraphQL API. Octopart strives to save people time so that they can
focus on designing the technology that powers our daily lives.

The Opportunity:
We’re excited to bring on board a Sales Administrative Assistant who will support the entire business team. Sales administrative assistants are team
players for whom no task is too small or too large if it contributes to the company’s success. As valuable support staff, you will interact with our
individual sales contributors, with our customers, and all other departments within the Altium family of companies. You will have specific tasks, and
also use your own initiative to make us a more organized, and efficient sales organization.

What You’ll Do:
● Proactively monitor top account line card additions
● Partner API Performance: monitor and notify sales representatives and customers
● Partner Data Feed intake & performance: monitor and notify sales representatives and customers
● Assistance with normalization of data
● Accounts receivable assistance
● Work in customer portals: load invoices, track payments
● Run and deliver all manual customer reporting
● Set up ads and run reports for all Ad and co-op activities
● Monitor Octopart For Business inbox, research and distribute leads
● Monitor Internal Customer Portal for Boost and Ad requests
● Help desk support - work with all internal resources to help resolve problems and complaints quickly
● Heavy use of SalesForce, ensuring accuracy of all leads, opportunities, activities, forecasts, wins, and losses in the sales funnel
● Present our basic value proposition to prospective clients
● Practice diligence in regards to customer follow-up
● Record keeping
● Assist with building out and maintaining training instructions
● Overall support for the sales leader and all members of the team

Expected Outcomes:
● Customers will be delighted by their experience working with you.
● The sales organization will look to you for support in managing their everyday activities
● You will establish a deep understanding of the company’s value proposition and how we fit into the market
● You will adopt and create an atmosphere of continuous measurable improvement
● You will help the team achieve their KPI and revenue targets
● Octopart will achieve its revenue targets
● You will become a subject matter expert and trusted advisor for our customers and the sales organization

Skills you will need:
● 5 years minimum sales administration experience preferably in SaaS, DaaP, or E Commerce sectors
● Ability to learn and master multiple software environments; All Google Suites including Admin, Salesforce, Datadog, FreshDesk, Netsuite,
Stripe and home grown systems like Company Workstation, and Customer Portals
● Nice to have experience in email outreach software such as Pardot, Salesforce/Hubspot, as well as databases, and experience with setting
up successful sequences, tracking and monitoring outreach, and successfully retargeting potential leads

Who You Are:
● Persistent. Demonstrates tenacity and willingness even in difficult circumstances.
● Flexible, Can work quickly and shift quickly to a new task or project
● Enthusiastic. Exhibits passion, excitement and a can-do attitude
● Organized.. You’re used to navigating cross-functionally in either a scaling, high-growth company or a large-scale enterprise across several
departmental layers. You have experience working with business teams to craft evidence-based action plans that align strongly with
organizational priorities.
● Team Player. While action-oriented, you never do things for expediency’s sake. You continue to go above and beyond to support your
teammates; always fostering a collaborative and inclusive environment.
● Communicative. You’re someone who speaks and writes clearly and articulately without being overly verbose. You share and seek
feedback internally and externally.
● Resourceful.. You’ve always been able to do “more with less”. You’re able to exceed expectations, even when priorities or budgets shift.
● Ambiguity. You’re not afraid of the “fork in the road”. Your keen ability to create synergy in a rapidly evolving environment is what sets you
apart from the rest.

At Octopart, we don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our
customers, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you’re
good at what you do, come as you are. The more inclusive we are, the better our work will be. Octopart is proud to be an equal opportunity
workplace.