Sales Administrator

The Sales Administrator assists the sales team members with their daily administrative duties, ensuring smooth operations and excellent customer service.
This is a hybrid position in Saint Paul, MN. You must be located in the Saint Paul, MN area. This position is NOT remote.
 

What will we give you for your hard work:

• 59-64k Salary, depending on experience
• 401(k) with generous company match and immediate vesting
• Excellent Paid Time Off policy
• Up to 80 hours Sick Time per year
• 96 hours off per year for volunteer opportunities
• 11 paid holidays per year
• Award winning work environment
• Development Reimbursement of $1000 per year
• Medical, Dental, Vision, and Voluntary Benefits 

Our Values drive everything we do: 

• Carry passion. 
• Desire excellence.
• Keep dreaming. 
• Build community. 
• Be Vivacious.

While no day will be completely the same, you will execute daily responsibilities in these various functions:

• Provide administrative support to the sales team members to ensure a seamless and thorough customer experience. 
• Create quotes for prospective customers and remind the sales team of follow up.
• Work with the sales team and marketing to prepare sales presentations for potential customers.
• Respond to customer issues through chat and email, and troubleshoot and triage where necessary.
• Add and create new customer accounts ensuring all records are up to date with correct information.
• Process customer sales orders and follow up on status.
• Manage inbound leads from trade shows and other sources and assign appropriately. 
• Backup and support Vivacity mainline call queue.
• Answer general customer questions such as product tracking information. 
• Add and create new customer accounts ensuring all records are up to date with correct information, including requesting new customer account form and tax exemption, when applicable. 
• Assist sales team with email communication. 

Knowledge, Skills & Abilities

• Excellent verbal and written communication skills
• Expert technical skills with the ability to troubleshoot and assist and train others
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Extremely proficient with Google Suite or similar software with the ability to learn new software
• Ability to work independently