Sales and Account Support Specialist

Location: Houston, Texas

Target Start Date: 1/6/2025

Job Summary 
The position is responsible for supporting sales and account management while marketing and ‘selling in’ various patient engagement and educational programs to both current clients and new physician offices, specialty provider groups, and hospitals.  This position is intended to learn different aspects of the sales process, support administratively, and have some opportunity to sell to build growth individually and as a teammate. 

What You’ll Do

• Creatively execute sales activities, trainings, site surveys and sales support to meet business objectives 
• Prospecting new customers including in-person, email, and phone outreach according to business needs 
• Develop strategies and enhance relationships with physician offices and specialty group practices in assigned territory – across all communication (phone, email, virtual, In-person). 
• Proactively identify opportunities for expansion and collaborate with sales and implementation teams to ensure seamless execution. 
• Effective daily time management and logistics planning to conduct sales activities, balancing travel, presentations and outreach daily. 
• Follow-up to ensure effective and timely communication on all sales related activities 
• Daily use of Salesforce.com to record all sales activity, submit onboarding cases and prospecting. 
• Staying up-to-date on customer needs and the competitive landscape. Intellectually curious and demonstrated research of issues impacting the medical community as well as industry trends 
• Learning and using marketing material to maximize sales effectiveness and efficiency 
• Team and collaboration: establishing and maintaining effective working relationships with internal support departments. 
• Attend and participate effectively in territory, regional and national sales meetings as well as attend and support trade shows 
• Communicate and collaborate with sales teammates on specified quarterly goals and achievements 

What We Need 

• Associate’s or Bachelor’s degree or equivalent professional sales experience
• 6+ months of professional experience (includes internships); ideal candidate can provide goals and how they reached those goals consistently in professional experience
• Proficient in Microsoft Word, Excel, Outlook
• An entrepreneurial “own the business” work ethic is critical

Desired Qualifications 

• Experience in using Salesforce

What You'll Need to Succeed

• Persuasive—A convincing communicator and presenter
• Self-Starter—Excels working independently
• Highly Organized— Effective time management, organization and multi-tasking skills.
• Goal Oriented—Possesses a winning competitive spirit
• Resourceful—Clever, industrious and adapts quickly Self-Assured—Exhibits and inspires confidence
• Integrity – Provides accurate information to customers and corporate personnel
• Strong Communicator – Exhibits very strong verbal and written communication skills Positive “Can Do” Attitude
• Professional – we are presenting to Doctors, Hospital marketers and Medical professionals and a demeanor of professionalism, diplomacy, sensitivity, and tact is key.
• Self-motivation, strong ambition, and interest in directly impacting business results.
• Resourcefulness, multi-tasking skills and creative problem-solving skills.
• Resiliency and ability to overcome challenges, sound business judgment.
• Passion for relationship building and building trusted partnerships.