Sales and Customer MOC Lead

Sales and Customer MOC Lead

This role has been designated as 'Edge', which means you will primarily work outside of an HPE office.

Job Description:

At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world. We're solving the world's most complex challenges, and our people are at the forefront of progress.

A key part of the eCommerce, Experience, and Change Leadership (EECL) organization, the Global Change Leadership team drives adoption of complex transactional changes for new business models, processes, policies, tools, and behaviours with our Sales Teams, Channel Partners, and Customers.

We are seeking an ambitious and experienced team member to drive Customer and Sales MoC related to transactional experience.

The Sales and Customer MOC Lead is focused on readying teams throughout the transformation change journey to support their overall transactional experience. This role includes close engagement with Sales and Account Management teams on the transactional changes related to our aaS transformation.

You will work closely with the Intake and Change Impacts lead as well as content creation leads to fully capture and describe upcoming changes for your specific audience.

Responsibilities

• Owns the Sales and Customer MOC plan on transactional changes related to aaS transformation.
• Close alignment with other team members like Intake and Change impact lead to ensure that audience specific aspects are covered
• Align and consult on modalities used to communicate change to enable easy consumption of available content
• Actively contribute to change network to ensure that information reaches targeted audiences and personas
• Close engagement and stakeholder management with Sales management, Sales Strategy and Planning, Global Ops and Geo engagement teams to drive change efforts across multiple organizations
• Provide expertise to cross-functional program teams and provide flexible, result oriented leadership to get things done quickly and effectively
• Participate and contribute to content reviews and sign-off processes
• Identify and own risks to project execution, coordinate mitigation decision making, clearly document and follow-up on the mitigation steps. Escalate to management where needed

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years of Project Management or relationship management experience
• Project Management qualification is desirable
• Experience developing readiness programs, training or stakeholder engagement
• Preferably experience in one or more of following areas: Sales Strategy, Customer Management, e-commerce

Skills

• Creative problem solving under pressure
• Ability to balance competing priorities and to manage several time-sensitive projects at once with minimal direction
• Excellent organization and analytical skills including multi-tasking skills
• Able to anticipate, track and manage risk
• Strong collaboration skills with ability to build robust cross-functional relationships
• Strong Communications at all levels of the organization
• Comfortable with operating in a fast-paced environment with complex stakeholder mapping
• Able to connect the dots by looking at the bigger picture

What we can offer you:
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world's most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers.

Join us and make your mark!
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Job:
Business Planning
Job Level:
Master

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.