Sales and Revenue Manager

Aktify, Inc. was founded in 2017 and has offices in Menlo Park, CA, Lehi, UT, and Bellevue, Washington. At Aktify, we are mastering productive conversations at scale between brands and consumers to drive improved sales, marketing, and service results through collective intelligence. We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

Aktify is looking for a Sales and Revenue leader to join our team in our Lehi, Utah office. This person will actively seek out and engage prospective customers to close new business, help with customer implementation, and support account management. The ideal candidate is results-driven, hungry for customer acquisition, and passionate about contributing to top-line revenue growth.

Responsibilities

• Demonstrate, promote, and sell Aktify's products and services - Strategically present functionality and key value propositions to prospective customers.
• Develop and foster relationships - Maintain close communications with prospects to close sales and promote customer retention.
• Meet and exceed targets - Achieve monthly and quarterly individual and team goals for new customer acquisition.
• Track progress and results - Record prospect interactions and track goal attainment in the CRM system.
• Identify decision makers - Aktify's product spans different departments within our customer's organizations. Aktify AE's need to quickly and efficiently identify decision makers as well as successfully navigate complex legal approval processes to win business.
• Research and understand target market - Stay abreast of industry trends, best practices, and Aktify's overall market opportunity.
• Positively Represent Aktify - Our employees represent Aktify as an organization! We don't take this lightly. Our employeees are congenial and intelligent, and provide trustworthy interaction with customers and potential customers on a daily basis.
• Drive customer outcomes, product adoption, and customer experience
• Lead the technical assessment as part of the sales process
• Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores
• Reduce churn and drive new business growth through greater advocacy and reference ability
• Deliver transformational leadership so that team is highly motivated and engaged. Be an inspirational role model by challenging and maximizing the strength of the team and aligning their efforts to the mission and vision of the organization.

EEOC statement:

We are an equal-opportunity employer and we are committed to hiring a talented and diverse team with many perspectives, and backgrounds. Decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, age, religion, national origin, gender, color, sexual orientation, veteran status, marital status, or disability status.

Requirements

• 1+ years experience closing new business
• Bachelor's degree or equivalent
• Excellent ability to manage and build relationships
• Demonstrated ability to meet and exceed acquisition goals
• Advanced skills in communicating, selling, and negotiating
• Demonstrated progressive management experience leading teams in a software company
• Demonstrated progressive experience leading customer success managers, account management, or sales teams. Professional services experience is a plus.
• Demonstrated progressive experience leading managers of teams in a SaaS or subscription enterprise software company
• Proven experience leading teams, driving new and expansion sales, driving software adoption, and leveraging customer success best practices
• Proven ability to develop strategies, translate them into initiatives and track successful delivery
• Possesses a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams

• Unrelenting drive to understand and meet prospective customer needs
• Familiarity with CRM systems, SalesForce preferred, Microsoft Office Suite, and G Suite

Ideal Candidate

• Experienced B2B professional with proven success selling to sales and marketing leaders of large organizations.
• 1+ years experience closing new business
• Demonstrated operational excellence in analytical thinking, process development, and improvement, problem-solving, communication, delegation, and planning
• Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
• Analytical experience or education

• Loves working in a startup environment (wants to do the dirty work, lots of ambiguity, fast pace, adaptive, flexible, proactively covers bases, etc.)
• Outward mindset - considers and cares about others first
• Strong sense of ownership and accountability
• Reflects our company values: humble, hungry, & smart
• Entrepreneurial mindset and knows how to block distractions and avoid being a distraction in a dynamic environment
• Obsesses about getting the product details right but understands MVP
• Comfortable giving and receiving open and honest feedback with the goal of improving how you and your teamwork

Benefits

• Be part of an industry-leading startup with a remarkable culture
• Collaborate with other brilliant people to create visionary solutions
• Competitive salary and stock option grants
• Medical, dental, and vision insurance with FSA and HSA options
• Company-paid life insurance policy
• Unlimited PTO
• Paid parental leave
• 401(k) and/or Roth participation
• Hybrid in-office, work-from-home options