Sales Assistant

Position Overview

The Sales Assistant provides administrative and operational support for Velocity’s sales force to deliver exceptional experiences and outcomes.

Applicant must be based in the Augsburg area

Area(s) of Responsibility

• Coordinate inbound and outbound sales order process
• Assist the Sales organization to ensure the effective development and execution of system training, processes, and policies

Essential Functions

• Enter, modify, and maintain requirements and order information in Velocity’s ERP
• Coordinate with purchasing team on behalf of salesperson, at times
• Coordinate with Inspection and Distribution Centers to resolve order issues to ensure orders are shipped on time
• Create and link Sales Orders; Create Purchase Orders, as required
• Data entry, as related to the Sales process
• Order changes and problem resolution
• Create Service Orders
• Create RMA’s
• Stock allocations, lot assignments, and product records (as permitted)

Education, Experience, Knowledge, and Traits

• English and German required
• Diploma and above
• No experience required
• Autstanding customer service skills
• Friendly, enthusiastic, with professional demeanor
• Capable of processing information quickly, accurately, and under pressure
• Dependable and timely
• Strong written and verbal communication skills
• Organized
• Flexible and Adaptable
• Problem solver
• Ability to multitask and prioritize
• Is amazing
• Demonstrates mutual respect and trust
• Acts courageously
• Owns own outcomes

Additional Details

• Working hours: Mon - Friday, 8.00am - 5.00pm
• Additional hours may be required