Sales Associate, goop Brentwood

About You 

Under the direction and leadership of Store Management, goop Sales Associates are responsible for providing clientele with exceptional service by meeting their individual needs and expectations. The ideal candidate has 1-3 years of luxury or high-end sales experience with a proven ability to drive and exceed both individual and store results.  

About The Role 

The Sales Associate is key in building relationships and providing excellent customer service that keeps customers and guests coming back. The Sales Associate will be responsible for clienteling, accurately recording all sales, assisting with merchandising and stocking responsibilities, pricing, and keeping the store neat, clean and organized. The Sales Associate reports to the Key Holder or Store Manager, as designated. 

Responsibilities Include:

• Arrive on time and floor ready 
• Maintain a healthy work environment 
• Professional phone presence when calling clients 
• Provide constructive feedback to the shop management 
• Respond well to feedback from management and follows directives 
• Able to identify a problem and properly report it 
• Understand surrounding community and suggests ideas 
• Maintain a visually enticing store that is neat, clean and organized 
• Actively pursue additional product knowledge as needed 
• Prioritize workload to maximize efficiency and minimize the impact on  
• customer experience 
• Ability to think creatively in business and seek sales opportunities 
• Restocking what has been sold 
• Assist in tagging new merchandise 
• Respond promptly to emails from management 
• Ability to effectively communicate with store manager 
• Abide by Goop policies and procedures 
• High level of ownership, accountability and initiative 

Qualifications & Experience  

• High School diploma or equivalent combination of education and sufficient  
• work experience 
• 1+years retail experience 
• Strong verbal and written skills 
• Ability to communicate effectively 
• Strong eye for fashion 
• Ability to perform effective selling techniques to achieve sale and repeat  
• business 
• Basic computer skills 
• Physical requirements: lift/carry/move 40lbs. minimum including fixtures and  
• product 
• Ability to work a flexible schedule including holidays, overnights, and  
• weekends to meet the needs of the business 

About goop 

Gwyneth Paltrow launched goop from her kitchen as a homespun weekly newsletter. It’s grown a lot since then; goop is a lifestyle platform encompassing curated products and content about beauty, wellness, fashion, food and home. Pioneering the contextual commerce platform, goop allows readers to shop with meaning. goop is one of the rare places on the web where food, shopping, and mindfulness collide—where the ever-evolving intent is to make every choice count. We’re all resource-strapped, so goop hopes to surface the very best experiences, recipes, products, and advice.  

With a highly engaged and loyal customer base already in place, the goop platform is rapidly expanding to include branded events, retail stores, pop-ups, a Netflix series, and an ever-growing lineup of goop private label products in addition to multi-branded shopping. The company boasts diverse and rapidly growing revenue streams across ecommerce, ad sales, retail, and experiences.

FAQ

• Compensation: Competitive Hourly Rate + Commission Plan + Equity 
• Benefits: Generous health benefits package, fertility benefits and paid parental leave. 
• Perks: Quarterly uniform stipend, acquired paid time off, generous goop discounts, special offers with brand partners 
• Type of Hire: This is a Full-Time, Staff, Non-Exempt position. Other candidates, consultants and placement agency candidates will not be considered.  
• Job Disclosures: physical requirements: lift / carry / move 40lbs. minimum including fixtures and product  
• Application Requirements: All applicants will be reviewed through this site’s job application submission. Direct submissions to the People Operations Team members or Hiring Managers will not be reviewed separately.  
• Candidate Requirements: Applicants must have US work authorization.