Sales Consultant

Company Description

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Place to Work 2024 In Tech (fourth year in a row). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.

Job Description

The position of Inside Sales Consultant exists to engage with both existing and potential clients through telephone and video channels. By using these communication mediums, you strive to retain and grow current clients and attract new ones. This role plays a crucial part in the objectives of the Sales and Service Business Unit by contributing to revenue growth and ensuring a high level of customer satisfaction, experience, and engagement.

Reporting to Business Development Sales Manager, you collaborate closely with the other teams within the Inside Sales department based in Melbourne, which focuses specifically on small to medium-sized organisations with differing hiring requirements. Each of the four teams within Inside Sales caters to clients of varying sizes and complexities, with this team specialising in growing organisations.

Key responsibilities

• Respond to client requests, and objection handle through discovery questions and listening
• Provide tailored recommendations and solutions to address customer challenges and drive retention and loyalty
• Ability to develop instant connections at all levels within the customer's business from the initial conversation to establish rapport and drive trust
• Has a sound understanding of SEEK's product solutions, competitor landscape and general market and industry knowledge
• Uses basic internal/external data & insights to respond to customer needs
• Plans, coordinates and prioritises self to meet targets using SEEK systems.

Qualifications

• Skilled in negotiation and objection handling, with the ability to reach mutually beneficial agreements through discussions with internal and external partners, and effectively handling conflict and objections to ensure progress
• Proficient in account and relationship management and proven expertise in building customised, strong, and mutually beneficial relationships
• Effective communication skills, including the ability to use compelling arguments to gain agreement from others and to communicate and share business information through a structured narrative to connect, persuade, and sell to clients and customers
• Consistent track record of driving and achieving revenue and product growth targets.

Additional Information

At SEEK we offer:

• Annual Performance Bonus Plan
• Support of flexible working, including a mix of office and work from home days depending on your role.
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave.

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.