Sales Coordinator

JOB DESCRIPTION
As our global footprint and customer base continue to grow, we are looking for a Sales Coordinator to join our team.
Under moderate supervision, you'll support UL's sales professionals in all administrative processes, including quote generation, order processing and booking, post-sales customer service support and anywhere else administrative assistance is required.
Applicants with experience supporting strategic accounts will be preferred.
RESPONSIBILITIES

• Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities
• Works within standard operating procedures under supervision to develop and share quotes using standardized pricing tools
• Client follow-up and aid in turning quotes into orders.
• Support account managers by performing included but not limited to admin-related tasks
• Applies experience and skills to complete assigned work within own area of expertise
• Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate
• Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of account and account opportunities
• Collaborates with internal resources to resolve customer inquiries and ensure that the customer receives the proper message to ensure complete understanding and results requested
• Based on the relationship and deep understanding of the customer and needs, provides input to account manager to inform sales strategy where applicable
• Build an internal UL problem-solving network and proactively engage internal personnel to
• anticipate problems, improve delivery, and develop solutions that improve ULS' customer experience
• Meet established timelines for pre-and post-sales activities.

QUALIFICATIONS

• High school diploma
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software
• Under 3 years of related experience
• Business acumen and a sufficient understanding of business sales processes
• Experience managing internal systems and data sources
• Strong communication and administrative skills
• English proficiency preferred.
• Out of the box thinking
• Works on their own initiative with less supervision

ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.