Sales Coordinator - North & South America

Clear-Com, an HME company, is a trusted global provider of professional real-time communications solutions and services since 1968. We innovate market proven technologies that link people together through wired and wireless systems.

Clear-Com was first to market portable wired and wireless intercom systems for live performances. Since then, our history of technological advancements and innovations has delivered significant improvements to the way people collaborate in professional settings where real-time communication matters. For the markets we serve -- broadcast, live performance, live events, sports, military, aerospace and government-- our communication products have consistently met the demands for high quality audio, reliability, scalability and low latency, while addressing communication requirements of varying size and complexity. Our reputation in the industry is not only based on our product achievements, but also on our consistent level of customer engagement and dedication to delivering the right solutions for specialized applications, with the expertise to make it work. Around the globe and across markets, Clear-Com's innovations and solutions have received numerous awards and recognitions for ingenuity and impact to customers. Come join our team!

We are currently recruiting for a Sales Coordinator - North & South America (Temporary) to join our teamIn this position you will be responsible for supporting the Regional Sales Managers (RSMs) by providing logistical support, maintaining system quotations and updating designs, ensuring CRM data completeness and accuracy, and producing and distributing Key Performance Indicator (KPI) reports that improve opportunity win rates.

Duration: ~6 months

Location: Carlsbad, CA or Alameda, CA preffered

What you will do in the position:

• Under the direction of the RSMs, update quotations to Partners and Customers as necessary.
• Work independently to bring closure to existing quotes, as directed by Director of Sales.
• Record quotations in our CRM to reflect any change in project status (amendments, closure, etc).
• Produce reports indicating status of quotes, results of quotes, value of quotes, etc.
• Forwards incoming sales calls and potential opportunities to appropriate Regional Managers
• Assist RSM and Partners with their system requirements
• Collaborate with Partners and Customers on system design questions, proposals, and opportunities for up selling.
• Collaborate with the Application Engineers (AEs) as necessary to validate proposals, while continuously striving to reduce dependency on AEs for all but complex system designs.
• Support RSMs' requirements for maintaining current data in our ERP system and our CRM
• Independently verify accuracy of recorded information
• Coordinate requests for Partner information from RSMs with various involved parties - Sales Support, Finance, Shipping, Materials, etc. Act as the proxy for RSM in acquiring required information from various internal sources.
• Ensure new Partners/Accounts/Contacts are added to our ERP system and CRM in advance of any sales orders, including additional information gleaned from other sources (E.g. Google).
• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints
• Assist RSMs as requested with demonstration requirements
• Coordinate demo logistics: shipping and tracking of equipment, site requirements, staff attendance, etc.
• Assist the RSMs with warehouse transfer orders for equipment, and, in conjunction with the AEs, demo systems management and tracking.
• Learn Clear-Com product offerings and applications
• Develop and continuously improve working structural knowledge of Clear-Com products and systems in order to validate system designs and orders for completeness, compatibility, and accuracy.
• Be able to manage situations when the RSMs are temporarily unavailable (E.g. in transit).
• Manage time effectively, meet personal goals and work effectively with other members of the team.
• Performs all other job duties as assigned.

What you will need to succeed in this position:

• Excellent verbal and written communication skills a must
• Computer proficiency with MS Office including Excel, Outlook, Word, PowerPoint
• Ability to read/write Spanish and/or Portuguese a strong plus
• Create and deliver clear, concise presentations
• Detail-oriented and exceptionally well-organized
• Working knowledge of MS Dynamic AX and Salesforce or other CRM a plus
• Ability to prioritize tasks and work efficiently under deadlines
• Bachelor's Degree - preferred
• Minimum 3 years related experience
• Prior sales experience a plus

Pay Range: $22.35 - $27.93 per hour This is the pay range we reasonably expect to pay for the role. This may vary depending on experience and other factors.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and move up to 25 pounds