Sales Development Manager, Inbound - Mexico

This opportunity is a hybrid role at JumpCloud, requiring that you are able to work both on site and remotely in the location specified in the Job Description.

About JumpCloud

JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than 200,000 organizations, including GoFundMe, Grab, ClassPass, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.

About the Role:

We’re looking for a Sales Development Manager to lead our Mexico City-based team. This role will manage Inbound SDRs for JumpCloud’s business in Canada, the US, and Latin America. You’ll collaborate with our sales leadership and Demand Generation team to develop effective processes and measure performance against weekly, monthly, and quarterly KPIs.

The JumpCloud SDR team is a key area of focus for the organization responsible for improving mid-funnel conversion and rapidly growing acquisition of new logos. You’ll be expected to bring your experience and sense of urgency to help propel the team forward. This role reports to the Global Head of Sales Development.

In this position, you will:

• Grow and lead a team of highly qualified sales development representatives 
• Partner with Demand Generation to uplevel current processes for inbound lead handling and develop new ones where needed.
• Partner with the Global Head of Sales Development to establish global standards of SDR operation and performance. 
• Own pipeline goals by working with your team to generate qualified meetings for the Americas Direct and MSP sales teams.
• Coach team on best practices to develop the skills needed to progress their careers within JumpCloud. 
• Bring enthusiasm and creativity to the team daily, to nurture a winning and collaborative environment.
• Monitor SFDC, Outreach and other tools to track activities, ensure SLAs are met, and provide regular updates to sales and marketing leadership.

Preferred qualifications:

• 2+ years experience managing an SDR team or equivalent in a selling role
• Familiarity with security or identity and access management industry. 
• Strong ability to motivate your team and drive results, especially in a remote environment.
• Demonstrated ability to use Salesforce and other tools to manage the business and accurately forecast pipeline and meeting generation. Outreach and Gong experience preferred.
• Excellent written and verbal communication, time management, and organization skills.
• A positive can-do attitude, a passion for helping coach sales people, and a personal investment in your team’s success and the success and growth of its individuals.
• Bachelor’s degree desired.

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Where you’ll be working/Location:

This role is hybrid in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.

This hybrid role is based in the Mexico City metro area and requires team members to spend a few days each week in the office. You are able to work remotely when not in the office.

Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud?  

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

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