Sales Development Representative

Austin, Texas, United States

Sales Team reporting to Community Sales Manager

Hybrid: 75% In-person

The Sales Development Representative (SDR) is an outgoing, motivated individual with a strong interest in connecting with Texas startups and identifying how they might fit into the Capital Factory ecosystem. You will generate leads both inbound and outbound and direct them to the proper business line, with a focus on Membership & Sponsorship opportunities. You will work with multiple Capital Factory departments such as Ventures, Innovation Council, and Community, to effectively pass off qualified leads. You are the main lead generator.

You will attend internal and external events throughout Texas to curate leads, including AMAs and Member Salons. This highly independent role will also assist with giving tours of our downtown location. You will attain a comprehensive understanding of our events and programs throughout the year and be able to suggest how an entrepreneur, founder, startup (or even investor!) might benefit from joining us. You will grow into a sales operations guru while interacting with hundreds of startups in the Texas ecosystem and beyond!

*This role is hybrid however a minimum of 75% on-site is required.

Requirements

What you will do

• You will support the Community Sales Manager in optimizing space and revenue for Capital Factory, by providing lead generation for our virtual, coworking, and dedicated desk memberships as well as office sales.
• You will track your leads in Hubspot, and ensure all data is kept up to date in an organized and easy to follow manner.
• Meet with entrepreneurs every day, evaluate their business, and help them understand how Capital Factory can best support their endeavors.
• Attend industry events hosted by Capital Factory and our partners, in-person and online, to network and connect with companies and partners that might be interested in partnering with and learning about Capital Factory.
• You will meet with so many different startup founders that you have a great sense of the challenges they face and the opportunities they are working on.

You'll know you're successful if

• Our rate of new membership sign-ups increases every month.
• You maintain relationships with leads and follow up as a trusted Point of Contact in the ecosystem
• Members that you recruited, refer prospects to you without your request.
• New members that you recruit proactively reach out to a Capital Factory executive to give positive feedback about their experience interacting with you.
• You are consistently finding new ways to iterate on our lead generation process, resulting in new connections.
• You consistently generate a minimum of 20 new qualified leads/month in Hubspot.

About you

• You are outgoing and can talk to just about anyone, especially startup founders working on interesting business ventures.
• You have a desire to grow with the sales team.
• You have a passion for the startup ecosystem.
• You are a documentor. You make lists and spreadsheets and look for ways to make our sales processes more efficient
• You are a problem solver. You look for ways to make things work better and how to turn chaos into systems.
• You are organized and plan ahead, but you don't get stressed out when things change at the last minutebecause they will. You roll with it.
• You check your email in the evenings and are available to work during evening events and over the weekends when there is a tight deadline. You do what it takes to get the job done.

• You have a reliable laptop computer & smartphone that you are comfortable using for work.

• You plan to stay in Texas and commit to this position for 2+ years.

About our team

• We have a passion for startups and technology.
• We are transparent and we over-communicate.
• We have excellent written and verbal communication skills.
• We communicate when we are not able to meet a deadline and suggest a solution.
• We are professional and presentable and greet everyone cheerfully. We're ready to deal with an immature student, a pushy salesperson, top VC's, a fortune 500 CEO, and even the President of the United States.
• We are excited to work in downtown Austin and have reliable transportation.
• We have a quiet place where we can work remotely when needed with fast internet.
• We are security aware. We have a passcode on our computers and phones and use a password manager.
• We are able to efficiently use the Google suite of productivity tools (Gmail, Drive, Docs, Sheets, Slides).
• We are available to work during SXSW (Spring Break), DREAMCON (one week long staff summits twice a year), and Startup Week.
• We get to Inbox Zero every day.

Benefits

• 4 weeks paid time off (one week is between Christmas and New Year's)
• Personal health, vision and dental insurance paid 100% by Capital Factory
• Additional benefits such as 401k program (50% company matching), life insurance, short & long term disability and and employee assistance program
• Parental leave including 10 weeks paid leave for birthing parents and 4 weeks paid leave for non-birthing parents
• $1,000 personal innovation budget on your first year anniversary and then an additional $500 each anniversary thereafter
• Coworking membership at Capital Factory with garage parking space, metro pass, or rideshare credits and access to the onsite gym
• A priceless network

About Capital Factory

Capital Factory is the center of gravity for entrepreneurs in Texas, the number one startup state in the U.S. Hundreds of thousands of entrepreneurs, programmers, and designers gather day and night, in-person and online for meetups, classes, and co-working. With boots on the ground in Austin, Dallas, Houston and San Antonio, we meet the best entrepreneurs in Texas and introduce them to their first investors, employees, mentors, and customers. According to Pitchbook, Capital Factory has been the most active investor in Texas since 2010.