Sales Development Representative

Company Overview:

Coursera was launched in 2012 by two Stanford Computer Science professors Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world with 148 million registered learners as of March 31 2024. Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials including courses Specializations Professional Certificates Guided Projects and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees citizens and students in fields such as data science technology and business. Coursera became a B Corp in February 2021.

Job Overview:

The Sales Development Team is a critical component of our growth plan.  All inbound and outbound engagement with prospective customers starts with the SDR team. As an Outbound Sales Development Representative (SDR) you will be responsible for generating interest in Coursera by contacting prospects presenting our solutions and qualifying leads for our sales team. You will work closely with sales and marketing teams to ensure we operate as a seamless organization to build our pipeline of business.

The ideal individual will have experience with enterprise sales/partnerships and be interested in working for a social enterprise. Your knowledge of edtech and enterprise learning combined with superior communication skills and analytical abilities will shape Coursera’s campus business to help us provide more access to education globally.

Responsibilities:

• Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects.

• Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases.

• Develop creative strategies for engaging and nurturing prospects using content email phone social media and any other strategies that work!

• Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improving processes

• Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities.

Basic Qualifications:

• A degree or professional experience

• 1+ years of experience as an SDR/BDR

• Experience with sales and or marketing tools such as Salesforce Outreach Zoominfo or other software

Preferred Qualifications:

• Comfort working in ambiguous quickly-changing environments

• Excellent written and verbal communications and listening skills

• Experience with high volume request and excellent time management skills

• Previous experience in an outbound sales environment

If this opportunity interests you you might like these courses on Coursera:

• Sales Training: Building Your Sales Career

• Salesforce Fundamentals

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