Sales Development Representative

As a Sales Development Representative, your role is to lay the foundation for Intercom Sales by engaging with prospects and customers to help them understand the value of Intercom, and moving them forward in the sales process. As Intercom's first point of contact you’ll play a monumental role in showcasing the Intercom brand! This is done by creating an impactful first impression and building momentum for not only the sales team, but the company as a whole. We’re creating a world-class sales organization, and are so excited you are interested in being an integral part of that!

We strongly believe in the overall growth and continued development of each new hire. When joining the Sales Development team at Intercom, you join a community that believes in your future as a power-house closer! We're looking for folks dedicated to their development, excited to work in a fast moving environment, and strive to be better than they were yesterday.

• Engaging with potential and current customers to assess mutual fit Via Intercom Inbox, phone, email & Linkedin
• Multi-tasking fast paced conversations while maintaining an engaging and positive experience for Intercom’s potential customers
• Working closely with Account Executives to build pipeline and drive deals
• Maintaining an up-to-date knowledge of our product and the value we can provide our customers
• Working with cross-functional partners to continuously better our workflows
• Engaging in team development and mentoring 

• Excellent written and verbal communication
• Exceptional listening skills & the ability to take quick action on what you’ve learned
• Strong organization and time management
• Intellectual curiosity and problem solving
• Collaborative and coachable
• Highly motivated and self-driven

• Bachelor's Degree preferred
• 0-3 years of work experience (Sales and/ SaaS experience is a +)
• Familiarity with these systems and tools - SFDC, Outreach, Chilipiper, Linkedin Sales Navigator, Gong, Vidu, Google Suite

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Open vacation policy and 10 corporate holidays
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!

*Proof of eligibility to work in the United States is required.