Sales Development Representative

Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.

Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principal realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K.

Since 1987, the National Academy of Sports Medicine (NASM) has set the standard in certification, continuing education, solutions and tools for health and fitness, sports performance and sports medicine professionals. NASM has pioneered evidence-based health and fitness solutions that optimize physical performance and allow individuals to achieve a variety of fitness activity goals.

Position Summary:

The Sales Development Representative (SDR) is responsible for driving qualified leads and revenue generation for NASM and AFAA. These sales generating opportunities will be accomplished through utilizing our social media, email automation, and phone campaigns. The SDR will be responsible for the development of new, existing, and re-engagement of disqualified leads. The SDR will also be responsible for communication targeted at existing NASM and AFAA customers to encourage repeat business. The SDR will work with sales, marketing, operations, and other key personnel throughout the organization to identify opportunities and develop better marketing communication to our existing customer base and will assist with adjusting messaging in our marketing efforts.

Responsibilities:

• Manage sales opportunities from Facebook, Twitter, Instagram, Phone channels and Email channels.

• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.

• Manage priorities and efforts of Phone, Social Media and Email Marketing campaigns to quickly distribute sales opportunities to the sales team.

• Provide detailed and accurate reporting on Phone and Email Marketing efforts to improve messaging to customer base.

• Distribution of qualified sales opportunities to the sales team.

Education & Experience:

• BA/BS is preferred

• Minimum 2+ years of sales experience with a proven record of success.

Skills & Abilities:

• Superior written and grammar skills.

• Superb interpersonal skills, including the ability to quickly build rapport with both customers and team members

• Resourceful problem-solver who can think laterally and critically to leverage opportunities within a variety of sales channels

• Team player who can effectively collaborate and build working relationships with internal and external stakeholders and constituents to deliver desired outcomes

• Effectively communicate with partners and customers across all cultures

• Attention to detail with the ability to organize and prioritize task.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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