Sales Development Representative

Sales Development Representative 

Your role will be to help potential customers choose Gusto. Interacting with customers who sign up on our website via email, chat, and live phone interactions, you’ll help match our people platform offering to their specific business needs, exercising advisory sales skills. You’ll help them navigate an important onboarding process, demonstrating sophisticated customer success skills. As a Sales Development Representative, you will help us shape the entire sales development process. You’ll also be the first person to chat with potential, inbound customers, so we’re looking for a strong communicator who demonstrates a natural instinct for sales, initiative, resourcefulness, and a thirst for excellence. 

Our team of over a hundred sales professionals includes folks practices across all channels and with different types of customers, but we all share deep passion and commitment to solutions selling: our company exists to solve problems for small businesses, and our sales team is a vital front door for small businesses who need and love our solutions. We have communal goals, a team spirit, and company leadership that cares about selling the right way.

Here’s what you’ll do day-to-day:

• Qualify, and schedule demos for potential Gusto customers
• Follow up with a high volume of leads within  a short timeframe. 
• Field inbound emails and dials from leads (Our current team averages ~10 emails/day 65 dials/day)
• Document various details like customer profiles, responses, and next steps
• Actively listen to understand what customers need and confidently communicating Gusto's value proposition
• Prioritize opportunities and apply appropriate resources
• Research, develop, and implement sales strategies and tactics to drive more demos 

Here’s what we're looking for:

• Track record of success and over-achievement (in work or school based setting)
• Experience using a CRM to track progress is a plus (we use Salesforce)
• Ambitious, enthusiastic, tenacious, and full of win
• A consummate team player who enjoys wearing multiple hats and inspiring everyone around you to do great work
• Technically proficient and experienced with web technologies (able to present pros/cons, use cases/examples, trends, and all that good stuff)
• Cold-calling/prospecting experience is a plus
• Experience working in B2B sales preferred
• Great at communicating on the phone, over email, and in person 

You must be located in the Metro area of Denver, CO, or Detroit, MI in order to qualify for this role. Our cash compensation amount for this role is targeted between $24.04/hr In Denver & Detroit. Final offer amounts are determined by multiple factors including candidate location,experience and expertise and may vary from the amounts listed above.