Sales Development Representative

At Lighthouse (formerly OTA Insight), we're on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.
Last year was our 10 year anniversary and it was a big one! We successfully raised 80 million in series B funding and welcomed two companies to our organization. With 500+ teammates illuminating the way, representing 34 nationalities living in 35 different countries, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector?
We are expanding rapidly and are looking for full-time Sales Development Representatives (Denver US).
Reporting to the Sales Development Manager, the Sales Development Representative's (SDR) primary responsibility will be to drive growth through qualifying leads for the Business Development Managers.
As an SDR, you will be the first impression between key hotel brands and Lighthouse. You will have the business-critical role of spreading awareness of Lighthouse across the industry and getting a foot in the door with prospective clients, ultimately building our sales pipeline. You will also have the opportunity to help Lighthouse refine and expand upon our Sales Development function - this is a new team, and we are looking for creative go-getters to join us during this exciting time!
What you will do:

• Conduct research on key contacts in the hospitality industry, specifically hotel chains and their management companies.
• Use news, industry trends, and company updates to put together well-crafted messaging for key contacts.
• Make outbound calls, send LinkedIn messages, and craft highly personalized emails to prospective clients. This role will require maintaining a high volume of activities while maintaining the highest quality of outreach.
• Proactively seek new business opportunities for Lighthouse.
• Identify the needs of prospective clients, and qualify both inbound and outbound leads. Get prospects excited to meet with Business Development Managers, as well as executing a strong handoff to the sales team.
• Work closely with the Lighthouse Marketing team to generate leads and follow up with prospective clients after trade shows, webinars, and other events and campaigns.
• Work cross-functionally with Regional Sales Managers, Business Development Managers, and the marketing team to optimize Lighthouse's sales process and win rate.

Job Requirements:

• High energy with a passion for building relationships and connecting with people.
• Professional communication skills, both written and verbal.
• Highly organized, with a strong attention to detail.
• A desire to pursue a career in sales.
• Strong prioritization skills with a demonstrated ability to effectively manage multiple activities simultaneously.
• Self-motivated team player with a proven ability to work both as an individual and as part of a team.
• Demonstrated coachability and a desire for continuous improvement.
• A 4-year college degree is a must.

Preferred Skills & Qualifications:

• Experience in the hospitality industry
• Prior experience as an SDR, or in sales
• Experience using Salesforce or another CRM tool
• Another spoken language (Portuguese / Spanish)

What's in it for you?

• We offer you a highly competitive Total Reward package to reflect and demonstrate the true value of being part of #BestTeamEver with focus on compensation; benefits; development & culture that gets reevaluated every year.
• No worries about going to the doctor: we've got you covered with health insurance and 401K contributions.
• "A day about you, away from your computer" is the motto for our annual Detox Days.
• As hard working professionals, we trust in your sense of responsibility so no micromanaging but a flexible work environment.
• Do you love a yoga session, a new haircut or a massage? So do we! And we can, with our class pass subscription.
• Are you sad to leave your dog at home while you're at work? We feel you! We'd love to meet your puppers, no matter how big or tiny, so we ensure a dog-friendly office with lots of cuddles and play time! We even have our very own paw-of-fame in the office.

In addition to benefits and other Lighthouse total rewards, the annual base salary for this role is $55,000 + commission. We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.
If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.
We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.