Sales Development Representative

MyCarrier is democratizing access to manage supply chains for all businesses digitally. With a focus on product expansion across the $1.6 trillion logistic industry, MyCarrier connects shippers directly with their capacity providers through its industry-leading shipment planning, execution, and visibility platform.   

Deployed in 2018 and located in Scottsdale, Arizona, MyCarrier is one of the fastest growing platforms in the U.S., with over $1B processed in LTL (less-than-truckload) annually.  MyCarrier’s adoption continues to accelerate toward becoming the ubiquitous platform for small to medium size businesses through our marketing, sales, and channel partner agreements with 15 of the 25 largest LTL carriers.    

Our Vision is to become the ubiquitous platform that connects customers and carriers instantly and without barriers to fuel the future of supply chain.   

Location: 15950 N 76th St Suite 200, Scottsdale, AZ 85260

Leadership Team: 

Mike Bookout / CEO & Co-Founder: linkedin.com/in/michael-bookout-8650228 

Chris Scheid / CSO & Co-Founder: linkedin.com/in/chris-scheid-9a27a3a0 

Scott Smith / President: linkedin.com/in/scott-smith-ba28957 

Tyler Thovson / SVP of Sales: https://www.linkedin.com/in/tylerthovson/

A Sales Development Representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The Sales Development Representative will be responsible for actively seeking out and developing new mid-market to enterprise sales leads. As a Sales Development Representative, you must be comfortable being a brand ambassador and managing a large number of outbound call activities, with a focus on SQLs.  

Responcibilites: 

• Be a product expert within the MyCarrier TMS, and be able to fully demonstrate the value that our products bring to our customers.  
• Work with leads/contacts from Marketing/Ops and other sources to further develop the lead into a qualified SQL (Sales Qualified Lead).   
• Manage the relationships you develop with the prospects/customers, schedule calls and 
   presentations with the key decision maker, and follow through with demonstrations. 
• Partner with Sr. Account Executives to source and qualify meetings with prospects. 
• Work in a team setting to contribute in achieving both individual and departmental goals (e.g. SQL’s, velocity, new customers, etc.) 
• Conduct customer and market research to verify and validate the level of opportunity for conversion. 
• Route XQLs to the appropriate Account Executive for further development and closure 
• Utilize sales strategies to find net-new enterprise customers who fit the ideal customer profile for a given feature, benefit, or service 
• Source sales opportunities through inbound lead follow-up and outbound cold calls and emails 
• Identify key players and generate interest of the MyCarrier platform by calling, emailing, and video conferencing with the potential customers  
• Understand the problems of enterprise customers and position the MyCarrier platform as their one-stop solution 
• Build rapport with customer leads by answering product and service inquiries 
• Keep knowledge current on MyCarrier platform 
• Create and maintain a database of potential customers 
• Manage individual sales pipeline and respond to email/chats/voicemails in accordance with department SLAs 
• Consistently log and record each-and-every outreach made, in Hubspot, producing regular activity reports as requested by the sales leader 
• Document information for all sales activities, opportunities and customer interactions in company’s CRM  
• Maintain successful call metrics and HubSpot’s KPI’s 
• Identify opportunities for improvement in the sales process and report to Sales leadership team 

Desired Qualification:

• 1+ year(s) experience in a BDR/SDR  
• Track record of hitting metrics  
• Experience building a quality pipeline that delivers the results and even outperforms.  
• Passion to achieve great goals and the perseverance to stick with it. Be driven and make that drive contagious.  
• Fast-learner and early adopter.  
• Constantly seek to understand the customer challenges and insights that improve engagement and ways of connecting with potential sales leads.  
• Superb Phone Skills  
• High Output Player – Working in a cohesive team of high achievers and drive yourself and others to continually do better.  
• Desire and interest in a career in sales. Getting geeked by talking to and helping customers. 

Benefits

• Base + Stock Options
• $4,224 annual Employer Health Insurance - medical, dental, vision, life insurance available
• 2 weeks paid time off, 8 paid holidays, 5 days paid sick leave
• Monthly catered lunch
• Fully stocked pantry of snacks and fridge full of drinks
• Annual Christmas Party
• Quarterly Team-building Outings
• Professional Development