Sales Development Representative (SDR) Manager

Clickatell is a digital commerce leader. We enable large consumer brands to connect, interact, and transact with their customers inside of the chat platforms they already use.

For over 20 years, we have built a global culture rooted in our 4 core values - Curious, Creative, Collaborative, Champion. While every company has them, few truly live by them, and use them as guide posts for how we run our company. It's something you can feel in your everyday interactions with fellow employees.

We take smart risks, we ask why, we involve others, and we find a way - always.

Clickatell is looking for a SDR Manager to build and manage a team of inside/mid-market sales professionals, manage an individual quota, and build up a stronger strategy for the Inside Sales/mid-market customer.

The Sales Development team is the first point of contact with prospective Clickatell customers. As Clickatell's newest Sales Development Manager, you'll get to build, coach, and lead a world-class team that focuses on targeting and creatively prospecting into our ideal customer profile. Using your operational rigor, emphasis on data-driven decision making, you'll empower your team to become masters of their prospecting craft. Leading with account strategy, and building a robust pipeline.

You'll build a culture centered around winning as a team, and enjoying the ride, whilst encouraging diversity, & ensuring accountability.

The person in this role will get to:

• Hire, coach, and manage a team of Sales Development Reps
• Build & iterate on a data-driven strategy
• Foster an environment of high performance & accountability
• Motivate team members through creative incentives
• Regularly report on both Team and Individual Results
• Identify and make recommendations for improvement in the areas of Process, Efficiency, and Productivity
• Work cross-functionally with Marketing on key initiatives
• Close your individual sales quota monthly and quarterly

Requirements

• Proven work experience as a Sales Account Manager or similar role
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of Sales performance metrics
• Advanced Excel and PowerBi software experience is beneficial
• Qualification in Sales or relevant field is a plus

Benefits

Being a Clickatell Champion means no 2 days are exactly the same. You'll have an opportunity to partner with passionate, smart people in a global organization obsessed with building simple, scalable solutions for our customers. We envision a world where delightful customer experiences are the norm and we're always looking for talented people to join the team and contribute to our mission of revolutionizing customer experiences through innovation and engagement.

Perks of the Role

• Health Insurance
• 401k contribution

• Quarterly performance incentive bonus
• Reimbursable communications allowance for internet and mobile phone bills
• Half-day off on your birthday
• 5 personal days leave a year, over and above your PTO

• Remote-friendly working and access to office hubs as required.
• Home office set-up with laptop, monitor and other related items.

Stronger Together

Clickatell is unequivocally committed to Diversity, Inclusion and Belonging. We believe that we are stronger together and that sameness limits our thinking and our opportunities. You are welcome at Clickatell for who you are, no matter where you come from or what you choose to believe. Our platform is for everyone, and so is our workplace. But it isn't just about a whole lot of different people working together all having their say - it is about us creating a place where we all feel that we belong. It's in our differences that we will find the power to keep revolutionizing the way the world uses chat technology.