Sales Development Representative (US)

About Zowie:

At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order status, etc., and saves time for customer service agents, who can then proactively turn website visitors into paying customers. It can work as an add-on with existing tools (Zendesk, Shopify, Gorgias, etc.) or become a standalone customer service platform.

We are:

🚀 Growing fast. We plan on keeping the Team growing! You’ll have a lot of autonomy and impact as we grow.

🏈 Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.

🧑‍💻 Remote-first and hours are flexible. We allow everyone to figure out the best ways to collaborate with their team. At the end of the day, it's about delivering! Those in Poland can work from our offices in Cracow and Warsaw.

We strive to be:

💪 Ambitious and innovative. We don’t settle on existing solutions and keep looking for better ways to tackle challenges.

👻 Bold and free-thinking. We trust our employees to find the best solutions.

🤸‍♀️ Agile and high-performing. We work smarter, not harder. We use our OKRs to keep ourselves focused.

🤠 Unafraid of change. Zowie is growing, and the market is changing. We thrive in an ever-evolving environment.

What you'll do:

• Conduct thorough needs analysis to understand prospects' pain points and identify how our software solutions can address their challenges
• Utilize various prospecting methods, such as cold calling, email outreach, social selling, and video prospecting, to engage with prospects and generate new business opportunities
• Collaborate closely with the sales team to develop and implement effective outreach strategies and ensure a smooth handoff of qualified leads
• Maintain accurate and up-to-date records of all prospecting activities and interactions in the CRM system
• Achieve and exceed monthly and quarterly quotas for qualified opportunities generated
• Continuously improve your knowledge of our products, industry trends, and competitive landscape to articulate our value proposition to prospects effectively
• Provide valuable feedback to the marketing and product teams based on customer insights and market intelligence

Ideally, you'll bring with you:

• 3-6 months of B2B SaaS experience as an SDR
• Excellent verbal and written communication skills
• Passion for Sales and Business Development
• You're extremely coachable and willing to receive and implement feedback
• Growth mindset and willingness to make cold calls and video prospecting
• High degree of resilience, enabling you to bounce back from setbacks
• A player mindset; you strive to grow and develop and never back down from a challenge

It'll be awesome if you have:

• Experience with sales development tools (such as Apollo.io, LinkedIn Sales Navigator, Loom)
• Proficiency in a language other than English
• Knowledge of the ecommerce industry (trends, metrics)

🔥 Before you hit "Apply"!

Being a Sales Development Representative at Zowie involves various creative ways of involving potential customers to a conversation. That includes short Loom videos.

Because of that, we (me and our Head of Sales Development) would like to invite you to send us a short (up to 4 mins) video (please use Loom or Vidyard - you can open a free account) with:

- a short introduction & a “Hello,”

- a brief explanation of your current career context/goals & what you're looking for.

Please send the link to the video toweronika.bielecka@zowie.ai &filip.karwala@zowie.ai.

Looking forward to it!

We will offer you:

👉 Employee Stock Option Plan (ESOP). You’re a part of our company’s future success.

👉 Unlimited paid time off. We trust each other and don’t count days.

👉 Great company offsites and individual integration budgets. We spend time together in person to strengthen our team.

👉 Health benefits. We offer an additional health insurance package.

👉 Development budget. We want to grow personally and professionally together.

👉 Home-office funds. Make yourself a comfy space for work on a daily basis.