Sales Director

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

As the Director for the Regional Networks Sales team, you will be responsible for your team to be adding Monthly Recurring Revenue via new logo acquisition, upselling the current embedded base, and managing churn. Additionally, this position oversees the team’s recruiting, hiring, and training program, including training of the field sales teams as they are onboarded. This position requires close relationships with Direct Sales and the Product Groups as well as a focus on training of sales reps as they rotate through the team. This position must work closely with other managers of Regional Network Sales to develop campaigns and initiatives to maintain a heavy volume of qualified leads to the Customer Acquistion Management team and the Regional Account Management Team. This position manages a large base of customers and must be focused on providing an quality experience for Zayo’s customers. 

RESPONSIBILITIES

Manage a large funnel of opportunities across a broad base of accounts. Proactively report and escalate to ensure success for sales reps. Develop leaders within the team and manage all training of the team as part of Zayo’s Early Careers Program.

• Develop opportunities and leverage Strategic Marketing to build funnel

• Field all inbound calls from assigned customers in a timely and effective manner

• Enable all customers in Tranzact and assist them with leveraging the Tranzact platform

• Develop and implement the training plan for the team, including managing one full time training headcount

• Develop and implement training for the field sales team as part of Zayo’s onboarding process

• Develop the sales team; these are the future sales leaders at Zayo.

• Increase Net Install Bookings as part of team sales goals

• Ensure effortless experience for our customers

• Monitor quote request notifications and queue

• Create and manage opportunities and tasks in Salesforce 

QUALIFICATIONS

• 5-7 years of successful experience in technical sales

• Passion for the customer experience

• 6-8 years of management experience working with cross-functional teams

• Capability to quickly learn and position a technical product set

• Competitive, goal oriented attitude toward sales

• Proficient in motivating individuals and teams to accomplish objectives

• Ability to communicate effectively with a variety of functional teams

• Knowledge of Salesforce CRM 

• Strong attention to detail, superb organizational skills, and ability to multi-task and prioritize

• Strong background in training design and competency measurement

• Proficient in Telecom product solutions

CO base pay range: $118,000- $150,000

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Fitness membership discounts

• Generous paid time off policy including paid parental leave

Please note, in accordance with Zayo's commitment to providing and maintaining a workplace free of recognized hazards, all U.S. and Canadian employees and any employee, vendor, customer, or visitor who enters a Zayo office or facility in the U.S. and Canada must be fully vaccinated against COVID-19 and provide proof of such vaccination. If you are hired by Zayo, you will be required to provide proof of vaccination or have a valid religious or medical reason not to be vaccinated.