Job Description
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices making transactions secure simple smart and accessible. Our technology and innovation partnerships and networks combine to deliver a unique set of products and services that help people businesses and governments realize their greatest potential.
Title and Summary
Sales Director Loyalty & Personalization
Overview
We are looking for a truly exceptional strategic sales professional to join our Loyalty & Personalization Consulting practice in North America. Our Practice is one of the fastest-growing businesses within Mastercard and we are looking for someone to fuel our growth in the region by continuing to drive Business Development in the region. In this role you will work closely with clients to understand how our professional services can be tailored to projects that help them achieve their ambitions to drive customer loyalty. This entrepreneurial role is a great opportunity to shape the direction of our regional practice.
Role
• Drive growth: Continue to drive the growth of our business in North America with a specific focus on the Financial Institutions vertical by identifying and developing new client relationships and growing our existing relationships • Provide expertise: Develop a deep understanding of our loyalty consulting services as well as broader industry trends to tailor our services to match client needs• Own the sale: Responsible for the sale of our loyalty consulting services including defining the scope finalizing the price all done in collaboration with our partners across Sales and Consulting Delivery• Lead clients: Cultivate lasting relationships with senior clients (VP+) at leading brands becoming a trusted partner who can be relied upon to deliver sound advice throughout the sales process and during project delivery. This is a unique role where you will balance both Sales and relationship management responsibilities during the delivery of select engagements • Collaborate effectively: Work in close collaboration with our partners in the region across Sales Delivery and Product to ensure we are bringing the best of Mastercard to our clients• Sales Pipeline management; accountability of running and process pipelines
All About You:
• Experience in loyalty CRM digital marketing and/or personalization at an established brand and/or top consulting firm• Experience working as a consultant or other professional services role with experience selling within the Financial Institutions vertical• Strong executive presence with experience working with regional and multi-national company executives• Demonstrated expertise in securing internal buy-ins and adeptly navigating a complex matrix organization• Ability to break down and communicate complex ideas in dynamic situations• History of navigating ambiguity in an unstructured high-growth environment• Understands and can speak to the interaction between business and technology • High level of entrepreneurship creativity ownership and business acumen
Mastercard is a merit-based inclusive equal opportunity employer that considers applicants without regard to gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada if you require accommodations or assistance to complete the online application process or during the recruitment process please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors including but not limited to location job-related knowledge skills and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical prescription drug dental vision disability life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time 25 days of vacation time and 5 personal days pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Purchase New York: $143000 - $236000 USD
Arlington Virginia: $143000 - $236000 USD
Atlanta Georgia: $124000 - $205000 USD
Boston Massachusetts: $143000 - $236000 USD
Chicago Illinois: $124000 - $205000 USD
Remote - California: $124000 - $205000 USD
Remote - Maryland: $124000 - $205000 USD
Remote - Texas: $124000 - $205000 USD
Job Posting Window
Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.
Skills Required
- Experience in loyalty CRM digital marketing and/or personalization
- Experience working as a consultant or in professional services
- Strong executive presence with experience working with executives
- Ability to navigate a complex matrix organization
- High level of entrepreneurship and business acumen
What the Team is Saying


Mastercard Compensation & Benefits Highlights
- Retirement Support—Retirement programs include an employer match up to 10% (401k or local equivalent) consistently highlighted in careers materials. Feedback suggests this is a standout component of total rewards.
- Parental & Family Support—A global minimum of 16 weeks paid new‑parent leave is offered for birth adoption or foster placements with financial assistance for fertility adoption and surrogacy where allowed. Feedback suggests these provisions are robust relative to many large employers.
- Flexible Benefits—Flexibility features include hybrid work a four‑week “work from elsewhere” program quarterly meeting‑free days and five paid volunteer days. Feedback suggests these options support work/life balance across many roles.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices making transactions secure simple smart and accessible. Our technology and innovation partnerships and networks combine to deliver a unique set of products and services that help people businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch growing together through the opportunities we see and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do driving meaningful change as one team and connecting everyone to priceless possibilities.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution we’ve introduced hybrid work Work-From-Elsewhere Weeks and Meeting-Free Days.










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Date Posted
05/17/2026
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