Sales Director, MFR

SMS Assist Summary
At SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations.
Recognized on Forbes' Cloud 100 list, Deloitte's Technology Fast 500, Chicago Crain's Top Tech Employers, and more, SMS Assist manages more than 186,000 properties where people live and work. Our customers' livelihoods are in our hands-think a restaurant manager whose only fryer goes down on a busy Friday night or a family in Florida without power after a hurricane. We work across the industries that make up your community, including retail, food service, banking, residential, and more, and we help them find the right provider in our network (we call them Affiliates) in more than 45 trades.
We're innovators, disruptors, and out-of-the-box thinkers. We set each other up for success in the office and for the perfect spike on the volleyball court during an intramural game. We're community volunteers, karaoke partners, and lifelong friends. We're passionate about the people we serve, and we give our all because we care. We want to make every property better, and we want your help to make it happen.
We are looking for a highly motivated and experienced Senior Sales and Business Development Executive to join our team and help us grow our property services business in the multifamily vertical. The ideal candidate will have a proven track record of success in developing and closing new business, as well as a deep understanding of the multifamily industry. This is an individual contributor role.
Responsibilities

• You will be interacting, influencing, and developing relationships with managers, mid-level management and the C-suite, to drive their operational transformation strategy with market-leading operators of multifamily assets.
• Work inter-departmentally to develop and execute detailed account plans/strategies to secure new logo customers.
• Maintain hyper focus on identifying pain and develop a business-orient point of view that compels action.
• Continuously "connect the dots" within your account base to create executive alignments and develop broad relationships and engagement across targeted teams and leadership.
• Dedication to consistent pipeline generation and development
• Exceed sales goals on a quarterly basis.
• Follow up with all clients and prospects in a timely manner and communicate effectively through all phases to close deals consistently.
• Disciplined data hygiene: consistent and timely documentation of sales details, pipeline and forecast in Salesforce.
• Identify and develop a strong ecosystem of relationships to expand market coverage, awareness and penetration within industry sector.
• Deliver a consultative customer experience by identifying pain or opportunity in an existing process and demonstrating partnership alignment that translates into a compelling business-oriented outcome and impact.
• End-to-end complex deal management and execution that enables success for both internal and external teams.
• Plan and lead exceptional presentations that result in a strong and clear understanding of how complex features and functionality drive a direct impact.
• Develop a deep understanding of each account's unique business and alternative options to effectively structure account strategies to support a Funnel win.
• Domestic travel required up to 25%.
• Foster a positive team environment.
• Ensure confidentiality of internal and external data.
• Perform ad-hoc projects and other duties as assigned.

Role Specific Skills

• Computer Skills: Intermediate proficiencies in Microsoft Word, Excel, PowerPoint, Outlook preferred

Minimum Qualifications

• Bachelor's degree preferred.
• At least 10 years of business development experience and a minimum of 5 years of complex sales to executives in large organizations, ideally in technology or services required.
• At least 5 years of sales experience within the Multifamily industry.
• Strong negotiation skills including contract language, legal requirements, and financial terms.
• Strong business development process and sales pipeline orientation, including effective use of CRM systems such as Salesforce.com.
• Basic knowledge of sales process, methodology and data required.
• Experience closing complicated solutions to senior operational stakeholders within the multifamily industry.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.
SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.
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