Job Description
Location Expectations: Plano USA
Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B O-1 L1 and TN. Ericsson also does not hire F-1's working on EAD for this position
About this opportunity:
Sale Director OSS & BSS Sales in Customer Unit CU AT&T is a critical role focused on driving growth within the OSS/BSS portfolio and as well across IT Managed Services and Application Development and Maintenance (ADM). The position remains responsible for collaborating with Key Accounts and working closely with the Cloud Software and Services Domain in Market Area (MA) Americas and the Business Area Cloud Software and Services (BCSS). This individual plays a pivotal role in expanding sales across these portfolios while ensuring alignment with Ericsson's strategic goals and developing roadmaps for upselling within CU AT&t.
What you will do:
- Portfolio Growth:
- Drive growth across OSS/BSS IT Managed Services and ADM portfolios including expanding beyond flow business.
- Lead upselling and cross-selling efforts while maintaining lifecycle sales ownership for key accounts.
- Strategic Account Leadership:
- Take End-to-End responsibility for positioning and selling OSS/BSS IT Managed Services and ADM portfolios.
- Strengthen relationships with CIOs and C-Suite executives by understanding their challenges and tailoring solutions to their dynamic needs.
- Lead implementation of upsell strategies and customer attack plans for systematic growth across all domains.
- Commercial Strategy & Execution:
- Refine commercial models and contract structures to facilitate new customer acquisition and upselling in OSS/BSS IT Managed Services and ADM portfolios.
- Utilize playbooks for strategic opportunities like 5G Monetization Cloud Transformation and ADM integrations where applicable.
- Ensure alignment with Business Area directives for all OSS/BSS IT Managed Services and ADM deals within CU USA.
- Operational Excellence:
- Implement active upsell tracking and integrate performance targets tied to growth metrics across OSS/BSS IT Managed Services and ADM portfolios.
- Provide value argumentation through reference cases industry architecture analysis and insights into customer operators.
The skills you bring:
- University degree in Engineering ICT or an equivalent field.
- At least 10 years of relevant IT sales experience with a proven ability to lead strategic sales engagements.
- Deep knowledge of IT delivery models OSS/BSS portfolio offerings IT Managed Services and ADM solutions.
- Direct customer/CU sales experience with a focus on building relationships and driving growth across multiple domains.
- Proven consultative selling skills with the ability to translate customer needs into actionable opportunities.
- Entrepreneurial mindset and strong commercial acumen backed by a track record across OSS/BSS Cloud IT Managed Services ADM and Monetization sales.
- Demonstrated ability to proactively engage with industry trends and adaptable delivery models.
- Resilient leadership in navigating the complexities of a geographically diverse matrix organization.
- Courageous Leadership: Provide clear direction and empower teams while adapting to dynamic business environments.
- Collaboration & Networking: Foster cross-functional teamwork and partnerships.
- Creativity & Innovation: Drive outcomes through inventive operational approaches and sales strategies.
- Results-Oriented: Focus on achieving measurable sales targets and exceeding customer expectations.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences perspectives and skillsets. We truly believe this approach drives innovation which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer learn more .
If you need assistance or to request an accommodation due to a disability please contact Ericsson at [email protected] .
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities duties and skills required for this position and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Account Manager
Compensation and Benefits at Ericsson
At Ericsson we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including but not limited to location and the candidate's combination of job-related knowledge qualifications skills education training and experience.
Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson's Sales Incentive Plan. Actual payouts are based on performance of the business against the unit's objectives individual performance and the individual incentive target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay you are receiving Ericsson's full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation up to 3 personal days per year 11 annual holidays 8 hours of volunteer time and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs educational assistance matching gifts and recognition programs.
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks platforms and systems that billions of people businesses and societies depend on every day. We are a global leader in communications technology delivering mobile network infrastructure cloud software and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today nearly 80% of the world’s population accesses the internet via mobile networks and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced developing network APIs that open connectivity to the global developer ecosystem and applying automation and AI to make networks more intelligent efficient and resilient. Ericsson was the first company to launch live 5G networks on five continents and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36000 enterprise customers enabling secure high-performance connectivity for industries such as manufacturing aviation logistics utilities and public safety where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28000 employees in research and development backed by one of the strongest intellectual property portfolios in the industry with 60000+ granted patents. Our engineers researchers and technologists work across 100+ global R&D sites helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first AI-powered and cloud-driven future connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day tackle complex challenges in live environments and keep developing your skills and career in your own vision.
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Date Posted
04/21/2026
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