Sales Enablement Learning Content Development

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
IBM’s Data and AI Learning organization is seeking content developers in the data fabric space who have experience developing sales and technical training and are passionate about technology and skills development to join our team as a Learning Content Developer.

The Data and AI Learning organization is building programs through which we will share IBM’s wealth of resources in these fields with organizations and academic institutions around the world and we are looking for professionals with a passion for skills development. Join us to help IBM significantly impact the growth of these skills in the market and to deepen your own technology skills.

You will be responsible for building/updating learning offerings focused on IBM Data and AI products platforms best practices working with other Learning Content Developers and other IBM subject matter experts. Candidates for this position would benefit from having knowledge of or experience with some of our specific technology offerings in areas such as Hybrid Data Management DataOps/Governance Data Integration Data Observability and Master Data Management.

In addition you will have a growth mindset with a passion as a continuous learner to grow the breadth of the development skills and deepen the knowledge of the products you develop training for.

You will focus on creating effective training that will bring value to our clients through a positive learning experience with IBM products. You will develop learning assets including hands-on lab exercises and the lab environments that will be used to showcase our technology leadership and to teach to learn how to leverage IBM technologies.

Job responsibilities include:

• Support the IBM Global Enablement mission and the IBM Data and AI brand business strategies and apply that understanding to build enablement programs.
• Research plan develop and deliver online learning roadmaps for IBM Data and AI Sellers and Business Partners.
• Create quality high impact learning assets in collaboration with Data and AI Product Management Product Marketing Development and other teams to obtain required content or information for content.
• Create demos and/or related assets such as scripts and video guides to facilitate applied hands-on learning experiences and re-usable sales assets to help sellers “show don’t tell.”
• Be an independent self-starter with the ability to think creatively and collaborate effectively and overcome obstacles to meet deliverables with minimum oversight and direction.
• Maintain current understanding of the latest technology and enablement best practices and continually update and improve learning materials.
• Design and execute process of rationalizing mapping tagging and maintaining all sales content and deliver assets in a way that is governed consistent and measurable using the right technology.
• Analyze asset usage feedback and impact to redefine requirements and drive continuous improvement.
• Assess ambiguous requests and situations understand who the decision maker/influencers are formulate relevant action and take needed steps to execute in a timely manner.
• Gather and design course requirements including but not limited to defining target audience creating learning objectives defining use cases and personas designing and building technical environments for hands-on labs.
• Develop technical training content in key offering modalities (instructor-led training self-paced learning digital learning).
• Use standardized development and collaboration tools (Microsoft Office Microsoft PowerPoint Adobe Captivate Box Slack Monday.com).
• Follow standards and processes aiming for rapid completion and delivery of quality deliverables.

Required Technical and Professional Expertise

• Proven track record of driving project timelines to meet program objectives
• Ability to quickly grow expertise in IBM Data and AI product areas which are relevant to the business
• Passion and ability to work collaboratively across IBM to build successful content in support of sales and technical enablement
• Excellent written and verbal communications skills expert in MS PowerPoint in creating enablement presentations.

Preferred Technical and Professional Expertise

• Demonstrated skills in Red Hat Enterprise Linux and OpenShift
• Demonstrated skills in Data Fabric areas including but not limited to data governance data integration data observability and master data management
• Demonstrated skills in technical writing and instructional design