Sales Enablement Manager

Location: Salt Lake City, UT; Hoboken, NJ (hybrid work schedule; in office 2 days / week, at home 3 days / week) 

As a Sales Enablement Manager, a Typical Day Might Include the Following:

• Partner with Channel leadership and Channel Sales Enablement to identify and prioritize Channel Partner focused enablement needs like Onboarding, Channel Processes, Channel Sales Development Tools, Assessment, and Continuing Enablement 
• Collaborate with the NICE CX Enablement and Channel leaders to design, implement, deliver, and operationalize required sales related enablement programs for specific channel learners across all partner types.
• Program formats includes eLearning, webinar, experiential exercises, workshops, classroom-based delivery, and product demonstrations as required. 
• Ensures an organized onboarding program is appropriately run and aligns with the respective Channel groups 
• Collaborate with the Enablement team to provide reporting and analytics related to designated enablement tasks to Sales Leadership. 
• Support software and program enablement needs related to the Channel Sales team 

To Land This Gig You'll Need:  

• 3+ years direct SaaS sales, customer success or Sales/Revenue Enablement experience Demonstrated success within rapidly emerging technology companies 
• Polished and impactful presenter 
• Working experience in supporting Channel Partner Sales programs 
• Partner with VP of Sales Enablement, Channel Sales Enablement and VP/Directors of Channel and the channel team to impact Training, Sales Process and revenue generation 
• Assist in development of content focused on all training areas
• Combination of Sales Expertise and Enablement experience with facilitation 
• Strategic thinker with ability to understand complex issues, develop/ apply/simplify frameworks to facilitate broader organizational understanding, decision making, and action (with leadership and cross functional teams) 
• Strong customer success and sales orientation with ability to interpret/distill requests from the field into impactful deliverables Stellar internal and external collaboration and negotiation skills 
• Unwavering passion, commitment and persistence to the business customer and technology 
• Experience with GSI partner types and their ecosystem, including but not limited to Accenture, IBM, Cognizant, is becoming increasingly crucial. This addition will enhance our ability to leverage these partnerships effectively.
• Travel Requirement: Approximately 1-2 times per quarter.

Bonus Experience:  

• SaaS contact center experience 
• Customer Centric Selling certified seller or user 
• Enablement/training/coaching experience 
• Enablement design & facilitation skills / experience 
• Project Management experience​  
• Pre-Sales and Demonstration Experience: prior experience in pre-sales activities and product demonstrations are highly desirable. The ability to effectively showcase our products and solutions to potential clients is considered a significant advantage