Sales Enablement Specialist

Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.

Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principal realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K.

For over 25 years, the National Academy of Sports Medicine (NASM), a division of Ascend Learning, has been the industry leader in fitness education, certifying thousands of Personal Trainers each year and providing science-based continuing education options for fitness professionals. NASM offers a wide range of educational programs designed to meet the unique learning styles of our students to make them successful and maximize their potential. We're dedicated to helping fitness enthusiasts become fitness professionals and fitness professionals to realize their dreams.

Position Summary:

This position requires an individual who can drive and implement new sales enablement projects and solutions. They support the retail and b2b sales teams by creating efficiencies, optimizing processes, and managing the systems the teams utilize. These systems include MS Dynamics CRM, MS Teams, HubSpot, Clearview, Sakari, Five9, Power BI, DocuSign, NLS, Jira, Confluence, Alive 5, Wrike, and any other systems sales may utilize in the future. This role is for someone who thrives in a self-starting setting with a drive for deliverables. This individual will have the ability to drive and manage projects within the Sales Operations team and other related technology platforms-attention to detail and critical thinking is a must!

Responsibilities:

• Drives, manages, and executes sales enablement projects as directed by the Director of Sales Operations and the Vice President of Sales
• Managing changes or requests to modify, enhance and/or update the systems sales utilizes (see list above) and understanding downstream implications and integrations impacted
• Manges testing to ensure that business objectives are met
• Works with PMO, product owners, and key stakeholders to map out project charter, comprehensive plan, resources requirements, risks and expected outcomes
• Identify and understand user needs from user requests and develop strategies by which to meet those needs.
• Utilizes comprehensive project management methodology and processes to lead projects related to Sales Enablement
• Helps identify and actively engage project resources as needed
• Influences and communicates with partners to ensure that projects meet the established objectives
• Managing sales processes through the marketing automation platform while working closely with marketing and analytics to strategize and create new sales opportunities
• Supports data management and best practices
• Organizes testing and / or vetting of new technologies/applications to support sales
• Identifies opportunities for sales enablement efficiencies and growth
• Collaborates with various teams to identify gaps and roadblocks
• Responsible for the sales processes within CRM for both retail and B2B sales channels
• Applies knowledge and data to resolve process issues/problems
• Helps track success in Sales Enablement execution
• Lead the development and delivery of tools and assets that support sales interactions throughout the customer cycle
• Assist in the identification, evaluation and implementation of enablement tools and software to deliver assets and training to improve selling and service efficiency
• Manage Sales Operations including in-depth QA and training for systems upgrades (CRM, NLS, etc.)
• Assist in the identification, evaluation and implementation of enablement tools and software to deliver assets and training to improve selling and service efficiency
• This position is responsible for helping us to drive best practices around project and data management in our platforms in partnership with the sales operations team including internal and external data sources, reporting and research tools to execute.

Job Specifications:

• Three to five years of experience in sales enablement, sales training or sales communication; background in technology, higher education or healthcare is preferred
• Experience presenting via webcasts and in person to large audiences is preferred

Skills & Abilities:

• Deep understanding of sales and service readiness activities and program execution
• Creative, critical thinker and problem solver, breaking complex issues into simple solutions and action steps
• Ability to communicate benefits, features and functions of complex solutions in a clear and concise fashion
• Experience in a highly technological work environment
• Results oriented, self-motivated, and a concise communicator
• Disciplined, organized and demonstrates the ability to network and partner with others for success
• Able to prioritize and manage multiple tasks and projects
• Thrive in a fast-paced, dynamic environment where ambiguity is common and individual initiative is critical
• Strong Microsoft office skills
• Proven experience with CRM software, Microsoft Dynamics CRM

Other:

• Occasional overnight travel may be required

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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