Sales Engineer

Join a team dedicated to a big idea: Curing Data Loss.
Organizations that lose their data often go out of business. Axcient is focused on preventing losses by defeating ransomware attacks, protecting sensitive data, and keeping business operations humming even in the face of disaster.
Axcient’s team is global team and represents the very best of our disciplines. We foster a culture of transparency and trust built through collaboration, high performance, and growth. Together, we make a difference as individuals and as a company in our mission to arm MSPs with the power to cure data loss for their clients and keep business running.
Our Core Values:
Take it, Own it: Take action and be accountable
Be Agile: Prioritize, execute, evaluate, and iterate
Reject Mediocrity: Don't accept average results
Do the Right Thing: Act with integrity
Team to Win: Commit to collaborate
 

Summary

The Axcient Sales Engineer is self-motivated contributor assisting the sales organization throughout the sales process. As a Sales Engineer, you will act as a mentor and guide to our Sales team, building an educational foundation for key technical areas of Axcient solutions.
 

Key Responsibilities

• Perform product demos of the various Axcient solutions and will include:
  
  • Assessing and documenting prospect environments
  • Validating the technical ‘win’ on the solution
  • Conduct in pre-sales trial setups with prospects
  • Recommend appropriate hardware and software for client environments
• Review proposal to ensure all solution elements, software, services and managed services are properly validated against the Project Scope of Work
• Assist in responding to RFIs/RFPs
• Convey customer feature request and product enhancements to Development / Product Manager / Support
• Advise on deployment processes for a smooth handoff to the onboarding team
• Act as the sales team’s liaison to the Onboarding and Support teams
• Attend meetings and participate in training as necessary to keep up with the sales and technical training
• Perform periodic technical training as needed
• Strategize with Sales on approach for site visits, product demos, and closing calls
• Conduct in-person and virtual demonstrations and presentation at tradeshows, Lunch and Learns, conferences, trainings and other similar events

Who You Are

• BS in Computer Science or Information Systems or equivalent years of experience
• At least 2-3 years of Sales Engineering or Technical Sales experience
• Strong exposure to Backup Solutions, Disaster Recovery and File Sync Software *Highly desired*
• Understanding of Hosted and On Premises technologies, as well as the network layer in between
• Solid competency with architecture, design, and implementation of technical solutions
• Strong experience with Windows, MacOS and Linux-based operations systems *required*
• Experience with network/systems administration (network and software certification a plus)
• Proven leadership skills and a desire to coach and mentor individuals in technology
• Ability to learn quickly, self-educate and adapt in a fast-paced work environment
• Team and customer-oriented attitude
• Excellent written and verbal communication skills with both technical and non-technical audiences
• Ability to present information through screen share and convey information to all levels of an organization (CEO, CTO, COO)
• Flexibility to travel, on occasion, to client sites, lunch and learns, and trade shows – up to 25%
• Experience and comfortability working remotely
• Competence with virtual environments and hypervisors such VMware and Hyper-V is *required*
• Competence with IaaS environments such as AWS, Azure and related technological knowledge and experience is *required*

The estimated salary range for this position is : from $110,000 to $140,000 annually. Actual compensation may vary and will be based on a candidate’s qualifications, skills, and competencies.
Benefits include:

• Medical, Dental and Vision Insurance (with an option for Axcient to pay 100% of your medical coverage)
• Life and Disability Insurance
• Flexible Spending Account and Health Saving Account Options
• 401K
• Flexible PTO
• Flex Friday
• Flexible Work Location
• Remote Work Option Available
• Tuition Reimbursement
• Company-Paid Online Learning
• And more!

Check us out on Comparably!
At Axcient, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences. Axcient does not discriminate on the basis of race, ethnicity, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor. Applicants who need assistance or accommodation due to a disability may contact us at [email protected]