Sales Engineer

The successful candidate will develop high-quality sales orders on behalf of the customer for intake into the sales order planning process. Collaborates with our Games Sales team throughout North America by collecting data on the prospective customer’s floor; using this information to prepare an accurate sales order based on hardware and software resulting in a Sales Order Configuration (SOC). Also, continuously update customer preferences with researched data. Visit customers alongside sales providing technical support, while the Salesperson sells our brand, culture, and products. Ensure order accuracy from contract to production build based on negotiations and confirmations with our customer’s technical slot floor stakeholders. Oversee the quality of the product produced then it is turned over to our Field Services team as completed.
A Sales Engineer should have experience preparing and facilitating presentations. Intermediate knowledge of our CRM system solutions and have a basic understanding of all departments. Familiar with dashboards and executive summaries.

What You'll Do

• Professionally communicate with our customers, technical information

• Willing to travel 60%+ along with Sales throughout his or her territory within North America

• Support Business Development Executive (BDE) preparing sales offerings

• Translate technical terms using words more recognizable depending on the audience

• Listen to the specific needs of each customer and the solution designed by the BDE, formulates a technically correct Sales Order Contract (SOC)

• Familiar with Aristocrat’s product portfolio and gaming compliance approved configurations by jurisdiction

• Support technical presentations by Business Development Executive (BDE)

• Update Executive Dashboard reporting; including details to quality score achievement (QPI)

• Understand Aristocrat and Gaming Industry acronyms and jargon

• Work fluidity with all departments when formulizing a technical proposal and commitments

• Professionally dressed to best represent yourself and Aristocrat

• Able to lift 25 pounds

What We're Looking For

• Bachelor’s degree and 5 years of related work experience or equivalent combination of education, training and experience

• 3 to 5 years of relative gaming industry experience

• CRM knowledge such as SalesForce, Microsoft Dynamics (D365) or equivalent

• Excellent verbal and oral communication skills

• Eliminate any trends of garbage in garbage out and shift right to quality in, quality right!

• Support sustainable and scalable process to frontend, technical, order quality

• Basic knowledge of Microsoft Power Point, Outlook, Excel and Word

• Experience with signage used in the Casino Gaming Industry

• Ability to work independently

• Work through open-ended situations

• Prioritize requests

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel ExpectationsUp to 75%

Pay Range$67,055-$124,530Pay Rate TypeSalary

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.