Sales Engineer

Want to work for a company that is TRULY making an impact? Lightspeed Systems is seeking a Sales Engineer to join our growing team. In this position, you will be actively driving and managing the technology evaluation and implementation stages of the sales process.

Our work (helping schools make online learning safe and effective) has never been more in demand or more important. At Lightspeed, we build innovative SAAS solutions that lead the market and make a real difference.  

This position may be based from our office in Basildon or remotely within the UK. 

ABOUT THE ROLE

• Support assigned RSM, Sales Director, resellers, prospects, and customers with all technical aspects of product demonstrations, network configurations, installations and on-going technical support
• Provide technical certification training for resellers
• Interpret customer’s technical requirements – asking astute questions and listening to understand, anticipate and exceed their needs
• Support sales and marketing activities by attending trade shows, conferences and other sales and marketing events
• Provide pre-sales technical assistance and product education
• Make technical presentations and demonstrates how various products will meet client needs
• Act as liaison between other members of sales team, technical staff and the Development Team
• Respond to customer or reseller inquiries
• Perform other related duties as assigned

ABOUT YOU

• Extensive knowledge of computer networking is required. Network Administrator experience is preferred
• Exceptionally strong communication skills. You have to be able to communicate well with internal and external customers, give presentations to small and large groups, and be able to explain technology in easily understandable, non-technical terms.
• Ability to clearly document and record information
• Excellent organizational and problem-solving skills
• High school diploma or equivalent required. College degree preferred
• Proficient in Microsoft Office Suite
• Solid understanding of filtering software features and benefits. Lightspeed Systems product knowledge and experience is preferred
• Strong aptitude for technology
• Basic technical sales support experience
• Experience in a K-12 environment is preferred
• Ability to function effectively in a fast-paced, team environment
• Some airline and overnight travel are required
• Valid driver’s license and good driving record required

ABOUT US

For over 20 years, Lightspeed Systems® has been a leader in the ever-changing landscape of K-12 learning technology. Lightspeed Systems works with tens of thousands of schools to maximize the safety, mobility, and effectiveness of their students’ learning experience. Every device can be covered with the most effective web filter, student safety monitor, classroom management software, device management tool, and analytics program available. Learn more at www.lightspeedsystems.com.