Sales Engineer, North

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

How You Will Make a Difference  Apart from being a technologist, you are expected to understand customer journey with product and it’s experience and help customer to navigate through it smoothly  Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey  A strong pillar to build and train sales organisation. You shall be an extremely good story teller and help sales team to sell better and effectively  Understand emerging ecosystem of cyber security partners like SOC services partner, CSP (cloud service partners), MSSP etc.  Leveraging channel partners by upscaling and training for customer engagement is integral part of the role  Conduct routine update on the new product/ technology to the internal sales staff  Work closely with Regional / Global Product Manager and Product Marketing Manager to obtain the latest Product/ Technology know how  Confidently deliver engaging technical demonstrations highlighting Trend Micro products advantages and benefits via solid messaging, presentation skills and public speaking  Encourage and empower the partners and channel to propose, position and convince the customers with our products and solution  Present to all levels of an organisation complex technical issues and solutions in a meaningful, engaging, and digestible manner  Apply strong problem-solving skills to design solutions that solves the customer problems  Developing close relationships to help influence the technical strategy of the customer  Deliver training to customer and prospects about Trend Micro solutions  Working with company technical support personnel to ensure ongoing quality of support and customer health  Contribute to departmental best practices, strategies, methodologies and documentation for increased efficiencies  Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest  Most of the sales engineers actively participate in webinar, workshop and other industry event as a speaker or panelist. Very good public speaking skill will be added advantage to the role Our Ideal Candidate  Rich experience in delivering highest quality presales Support and Solution by bringing unique value on to the table for customers  Strong understand and knowledge on SOC operations, security analytics capabilities, cloud architect understanding, cloud native application security, SASE, CASB, Zero trust model will be key advantage.  Knowledge and understating on Microsoft O365, Azure, google, AWS services will be added advantage.  Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection and monitoring security will be added advantage  Good written and spoken communication skills in English  A strong interest in all aspects of cybersecurity and a passion for customer security

We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.