Sales Engineer, specialist

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve's culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve

Role Summary:

Increase business by supporting assigned targeted customers with technical and commercial information. Answer technical questions regarding control valves, material recommendations, pneumatic systems, digital products. Answer commercial questions regarding terms of contracts, lead times, and documentation requirements. As a Senior Sales Engineer the expectation would be to provide higher level guidance, support and instruction to staff level AE's and Sales Engineers. Travel required to develop business by making presentations and training.

Responsibilities:

• Timely response to customers' inquiries with a high sense of urgency based on Quick Response Center mentality.
• Review all valve orders for completeness and correctness.
• Develop customer relationships and create customer value through increased interaction, technical support, and training/follow-up on customer needs.
• Correctly apply applicable industry standards.
• Help to prepare professional and persuasive quotations to win orders.
• Assist other departments as needed.
• Synergistic work in a team environment.
• Proper application of technical knowledge of control valves, noise, cavitation, pneumatics, and materials.
• Correctly identify and apply QA procedures to meet customer requirements.

Requirements:

• Bachelor's degree (B. A.) from a four-year college or university (Mechanical or Industrial Distribution Engineering degree preferred); or four to six years related experience and/or training; or equivalent combination of education and experience.
• Use Performance, ORACLE, and Microsoft Word and Excel in a productive manner.
• Excellent verbal and written communication skills.
• Ability to work effectively with difficult people.
• Technical knowledge of fluids, corrosion, erosion, materials, valve specifications, engineering drawings.
• Time management skills are essential as work load is high.
• Organization of projects, files, workload and documentation of quotes and training.
• Prioritization of workload.
• Must be able to teach and coach representatives on the principles of Control Valves.
• Know how to build valves and calibrate positioners.
• Must have a basic knowledge of the production process from order entry to shipment.
• Basic knowledge of commercial issues including payment terms, shipping terms, and contract review.

Preferred Experience / Skills:

• Foreign language skills are desirable.
• Computer skills for internet, Performance! sizing software, Microsoft Office.

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits.