Sales & Finance Coordinator

Kasa Living, Inc. · Remote

Company

Kasa Living, Inc.

Location

Remote

Type

Full Time

Job Description

The Role
We are looking for a Sales Coordinator to partner with and assist the sales team to achieve established revenue goals and service metrics. This critical role will manage the group turnover process from assigning incoming leads to the proper sales manager, following up on new active groups, managing all sales-related client & internal communication regarding reservations and billing,
 
In this remote role, you will report to the Director of Sales and work closely with Area Sales Managers, and Sales Managers while also acting as a liaison between Sales, Reservations, GX, Billing, and Operations.
 
About the Team
The Sales and Marketing team is dedicated to growing revenue at Kasa through all channels, as well as growing Kasa as a distinguished accommodations brand. Our mission is to build a distinctive brand that has direct relationships with guests. The sales team truly enjoys connecting with others and building revenue.
 
Experience
  • Proven work experience as a Sales Coordinator, Finance Coordinator or similar role
  • You can demonstrate the ability to understand customer requirements and translate that into sales solutions
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills in a remote work environment
  • Ability to set priorities and work on several projects simultaneously while meeting established guidelines through strong organizational skills
  • Must be computer literate; have experience using Google Workspace tools and products and ability to learn new tools quickly
  • Database management experience
  • Ability to engage management decision-makers and influencers at any level
  • Motivated by the attainment of goals and metrics
  • Able to work independently, self-motivated
Plus if...
  • You've worked in the hospitality industry
  • You've worked for small and large enterprise companies
  • You have experience with various CRM software
In one year, you will succeed at Kasa by having:
  • Consistently executed the active group turnover tasks and provided clear communication to clients and guests
  • Your attention to detail ensures consistent invoicing and month-end reconciliation of group/preferred corporate account financials
  • Ensured that Operational teams have group and account details to provide Hall of Fame Host experiences
  • Become a respected leader and thought partner by the Marketing, Revenue & Sales team and other departments you interact with
Day in the life of a Kasa Sales Coordinator
A day in the life of a Kasa Sales Coordinator focuses on 3 primary objectives: Driving Sales, Use of Tools & Processes, and acting as a Hall of Fame Host. You will help drive sales by managing incoming lead sources and assigning them to the proper sales manager, providing responses and proposals to potential clients as needed, collaborating and assisting managers of each department by preparing accurate, creative customer correspondence and contracts, and ensuring that each step of the active group journey from contracting to departure is seamless. You may be called upon to complete internet research to assist the sales managers in securing new business. As a key component of the sales process, you must be able to listen and read customers to identify needs and respond accordingly. You will be an integral part of improving and implementing, our sales processes through the use of our existing tools. You will maintain complete and accurate records of all customer interactions and correspondence in our sales system, accurately produce and/or review all group contracts and rate agreements, and identify ways to improve processes and enhance sales systems. You will be the primary billing contact for all sales accounts and will ensure proper billing and financial reconciliation on a daily, weekly, and monthly basis as appropriate.
 
At Kasa, we strive to act as Hall of Fame Hosts through genuine care and hospitality. You will develop strong customer relationships through professional, courteous, and ethical interpersonal interaction, develop and maintain positive relationships with customers and vendors, and ensure proper communication with other departments.
Curious about the Kasa experience? Save 15% when you book on kasa.com
Benefits
  • 🌏 Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!
  • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.

  • 💰 The Pay: The starting base pay range for this role is between $X and $Y and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
  • 🙌 Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.

  • 📱 Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.

  • 🩺 Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.

  • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!




Who We Are

Kasa is a Real Estate Technology company that is building a global accommodations brand unlike any other. We partner with owners of multifamily, single-family, and boutique hospitality properties, transforming underutilized real estate into stylishly furnished, professionally managed units that cater to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, trustworthy, and offers a large selection of great locations!

Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays. Our guests enjoy seamless check-ins, spacious apartments, and attractive amenities, helping them feel right at home. If anything comes up, our remote guest experience team is available 24/7, ensuring our hospitality is always felt, though rarely seen.

Kasa is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need.

Kasa Living is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the form i-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Apply Now

Date Posted

08/16/2023

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