Sales Lead Administrator (Hybrid Working)

Company Description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Description

• To perform internal and external quality checks for newly converted leads verification and compliance
• To verify documents and detect any non-compliance to business requirements and internal guidelines
• Support in handling inbound leads & requests when required by verifying information and documentation for effective sales closure by Account Managers
• Support the daily sales operational and administrative tasks to ensure business continuity and operations are running smoothly
• Be responsible to update key information into the system and keep proper records on daily tasks for compilation of management reporting
• Use sales leads database to generate potential leads from online / offline sources to support the business growth
• Need to support on other additional task that is necessary as a business requirement or process enhancement

Qualifications

• A minimum Diploma or Bachelor's Degree in any field

• Strong written & verbal communication skills

• 1 – 2 years’ experience in customer service and/or sales administration will be an added advantage

• Basic knowledge of Microsoft Office (Excel, Words, Powerpoint)

• Willingness to learn and adapt to changes to meet the business needs

• Ability to work in a multi-tasked environment while prioritizing and organizing work

• Ability to work as a team and support other members during down time or peak periods to ensure operations are running smoothly

• Ability to interact with all internal and external departments and contacts in a professional manner

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.