Sales Manager

Job description –Sales Manager

SwissWatchExpo is the leading online and offline retailer of authentic, pre-owned luxury watches. We proudly offer a curated selection of watches from top brands such as Rolex, Cartier, Omega, Breitling, Patek Phillipe and more. Our goal is connecting people with the finest luxury timepieces on the planet, and we empower our team members to meet that goal. SwissWatchExpo brings together a world class team, technology, and decades of expertise to deliver an unmatched consumer experience, delivered however the customer wants to engage. This is a great opportunity to become a part of our expanding team during this exciting phase of growth.

The role:

We are seeking a motivated and experienced Sales Manger to lead our world-class Sales team. This crucial role starts with being an expert in luxury watch brands and having a detailed understanding and mastery of the sales processes specific to the luxury sector. We are looking for a top producing performance driven professionals. In addition, we are looking for someone who can act as the conductor of the team - orchestrating the allocation of resources to close sales, ensuring customers have a phenomenal experience, and building / developing the team.

The role will have a clear path for advancement within our rapidly growing organization. If you are passionate about the luxury watch industry and ready to embark on a rewarding career journey, join us at SwissWatchExpo and be a part of our continued success.

As a Sales Manager at SwissWatchExpo, your role includes:

• Goal Achievement: Drive our success by meeting our performance goals (sales, response SLAs, customer feedback)
• Sales Workflow and Policies: Develop a strong understanding of SwissWatchExpo's overall sales workflow and policies and execute project work to help drive continued improvement
• Closing Sales: Drive results by both personally and through management of the team closing sales via phone calls, emails, and instore
• Client Service Excellence: Personally, and through the team deliver a positive and professional client service experience from the initial interaction to the final sale, building strong relationships and ensuring customer satisfaction
• Post-Sales Support: Provide exceptional post-sales support to clients, proactively addressing their needs such as answering questions, handling returns, and facilitating exchanges, ensuring a seamless and satisfying experience
• Team Development and Management: Work to build a high performance sales team through supporting hiring, training / feedback, and managing allocation of resources

Key requirements:

• Deep knowledge of watch brands and product
• Experience managing a sales team
• Proven record of sales / experience in high-end luxury sales
• Sales-minded individual - proven ability to close sales quickly
• Strong written and verbal communication skills
• Strong interpersonal skills with a focus on delivering a world class customer experience
• Experience building long-term recurring relationships with your customer base through sales technique, product knowledge, and suggestive selling
• Bachelors degree
• Ability to commute or relocate - Atlanta, GA 30305

SwissWatchExpo offers:

• A compensation package that starts competitively and only gets better
• A teamwork-based bonus structure wherein everyone's work is valued
• A selling atmosphere supported by the finest marketing and operations teams in the industry
• Medical, dental, vision, and life insurance

Salary is based on experience.

Job Type: Full-time

Salary: From $140-160k per year + Bonus