Sales Manager, Crop Risk Services

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Crop Risk Services:

Crop Risk Services is an approved insurance provider of Multi Peril Crop Insurance (MPCI) and delivers private Crop Hail products to meet risk management needs of the American farmer.

Foremost, CRS strives to provide farmers with affordable crop income protection combined with superior service and utmost integrity. It is evident by our continued growth and loyal customer base that we have met, and continue to meet, this challenge.

CRS has grown from its 1982 founding as a small, private Hail company to our current presence as an industry leading Crop Insurance provider. In 2018, CRS became a member company of AIG.

The company is headquartered in Decatur, Illinois with offices in Omaha,

Nebraska. Our CRS team partners with agents and farmers in 38 states and continues to strategically expand our delivery of MCPI and Crop Hail risk management tools.

Position Summary:

The Crop Risk Services (CRS) team maintains strong relationships with a network of third party agents that sell government-subsidized as well as CRS crop insurance products to help mitigate the risk and uncertainty of loss for America's farmers. The CRS Compliance Policy Reviewer plays a key role in delivering superior customer service to its customers and agent network and ensuring claims are processed accurately and timely on each insurance policy in accordance with the US Department of Agriculture's Risk Management Agency (RMA) guidelines. As we continue to grow, it is an exciting opportunity to be part of an integral piece of our CRS operation where the service culture combined with our brand and innovative IT systems has positioned us to be one of the fastest growing crop insurance companies.

Responsibilities:

• Learn and understand the crop insurance products, contracts, and adjusting process
• Gain knowledge and comprehend Aeros to effectively demonstrate it to agents and clients
• Personally visit prospective and current agents to explain the benefits of our services and products
• Explain requirements to implement and service insurance programs
• Respond to and follow up sales inquiries using appropriate methods
• Obtain contract and other required documentation to sign new agent business to the company
• Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development
• Confer with agents to verify service satisfaction or investigate and resolve complaints and other issues
• Coordinate regular meetings with the area adjusting staff, including the arrangement of meetings between adjusting staff and agents
• Monitor and report on market and competitor activities and provide relevant reports and information
• Compile activity reports related to prospective and existing agent visits for management review
• Develop listings of prospective agents by studying profitable business, consulting business associates, and general observations to expand our services available throughout the sales territory
• Recruit sales agents in the field for the purpose of increasing market share
• Maintain contact between agents and home office

Requirements:

• Bachelor's degree
• 1 year of relevant experience; 5+ years of Crop Insurance preferred
• Must be self-motivated
• Strong customer service skills
• Proficiency in MS Office
• Excellent interpersonal, written, and verbal communication skills
• Able to travel for extended periods for up to 75% of the time

#LI-AR1

A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

SM - Sales & Marketing

Estimated Travel Percentage (%): More than 50%

Relocation Provided: No

Crop Risk Services, Inc.