Sales Manager (Debt Settlement)

The Sales Manager will be responsible for overseeing the sales department, setting strategic goals, and leading the team to achieve and exceed sales targets. This role requires a strong leader who can motivate, coach, and develop a high-performing sales team, while also managing sales operations and ensuring customer satisfaction.

At Alleviate, we are on a mission to transform lives by providing effective debt relief solutions. Our team is dedicated to helping individuals and families regain control of their financial future. We are seeking caring & empathetic individuals to join our dynamic team and make a real difference in people's lives.

ABOUT THE COMPANY: Alleviate is one of the fastest growing companies in the Debt Relief space. Every day we help clients find solutions to their financial challenges. We are a vibrant and energetic organization of nearly 400 employees. Alleviate offers a fun, supportive culture with endless opportunities for growth. We are currently investing heavily in marketing and technology to actualize our vision of becoming the next-generation financial services Company, taking people from debt to WEALTH. 

HIRE DATE: August/September 2024

JOB TITLE: Sales Manager

OUR HOME: Alleviate has a 30,000 Sq foot headquarters based out of Irvine, CA. Our headquarters is located in the heart of Orange County’s booming business and finance district. Our state-of-the-art office has 2 designer living rooms, 2 cafes, a meditation room, fully equipped workstations, and a free fitness center. We offer catered lunches, in-office games, teambuilding activities, paid parking, quarterly parties & events, volunteer events, and much more!

OUR CULTURE: WHY DO OUR EMPLOYEES LOVE WORKING HERE?

• Opportunities for internal growth and career advancement
• Work alongside a passionate group of people who are committed to improving the lives of others
• Company swag - who doesn't love it?
• An incredible location to call your "second home". Our headquarters has multiple restaurants, free fitness center, wellness rooms, and in-office amenities to support you throughout your workday
• Consistent employee recognition and appreciation
• Company-sponsored events and volunteer opportunities

COMPENSATION:

• $80,000 total compensation (salary base + bonuses)

WHAT MAKES US THE BEST?

• Energetic, supportive, and collaborative working environment 

• Continuous employee development, coaching, and training 

• Work-life balance 

WHAT YOU'LL DO: The Sales Manager position plays a key role in the daily management and oversight of the Sales Department, offering training, coaching, and development to all agents.

• Oversee the activity of sales department and monitors sales staff performance 

• Understand our ideal customers and how they relate to our products 

• Lead, motivate, and coach the team of sales representatives to ensure they meet their individual and team targets 

• Provide ongoing training and development to sales team members to enhance their skills in areas such as client education, objection handling, and product knowledge 

• Monitor the performance of sales representatives through regular call reviews, tracking key performance indicators (KPIs), and providing feedback for improvement 

• Ensure that sales agents receive education and coaching with regards to compliance with relevant laws, regulations, and industry standards, particularly those related to debt settlement practices as needed 

• Provide regular reports to senior management on sales performance, trends, and forecasts 

• Address any issues or challenges that arise within the sales team or with clients in a timely and effective manner 

• Collaborate with other departments such as servicing and operations to streamline processes and improve overall business performance 

• Convene with Sales Trainer to identify which sales employees are in need of ongoing training to improve performance 

• Provide support to the Team Captains to promote leadership qualities 

• Acquire appropriate staff by interviewing and selecting potential sales employees

• Monitor attendance and work activity of sales employees, reports related concerns to the Human Resources Department as needed 
• Collaborate with HR and Talent Acquisition to help build a sales culture that is aligned with company values 

WHAT YOU'LL NEED:

• High School Diploma or GED required

• Knowledge of debt settlement required 

• 3+ years’ experience in sales management 

• Exceptional verbal and written communication skills 

• Highly motivated and target driven with a proven track record in sales

We understand potential comes in many forms. Even if you don’t check every box, we still encourage you to apply; as we consider all qualified candidates, and any person who is driven to help others. 
ADDITIONAL PERKS & BENEFITS:

• Health, dental, and vision benefits available after 30 days of employment 
• Ancillary benefits including legal services, disability insurance, Employee Assistance Program, and much more! 
• 80 hours of PTO, 40 hours of Sick Pay, and 2 Health & Wellness Days
• Paid holidays
• 401(k) that can be elected from day 1 of employment! 
• The opportunity to work alongside an incredible group of people who are all driven to help others

Job Type: Full-time 

Schedule: 8-hour shift, Monday to Friday 
Location: Irvine, CA - 5 days per week in office 

Alleviate Financial Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This position must pass a post-offer pre-employment criminal background check.